Lead AI Technical Solution Sales Support
AI summary
Ericsson is hiring a Lead AI Technical Solution Sales Support professional in Nairobi to drive AI business growth across EMEA. The role involves leading customer engagements, RFQ/RFP responses, solution development, and cross-functional collaboration to convert complex AI opportunities in telecom. Candidates need strong AI/ML or telecom sales experience and the ability to work across multiple countries.
- Senior AI sales and solution role covering EMEA telecom customers
- Own end-to-end AI opportunity solutioning from engagement to contract
- Requires proven experience selling complex AI or analytics solutions
- Involves customer workshops, RFPs, and executive-level engagement
- Willingness to travel across EMEA is required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Lead AI Technical Solution Sales Support evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ericsson and the role in Nairobi.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Lead AI Technical Solution Sales Support role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ericsson before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
About this opportunity
Lead the growth of AI business opportunities across EMEA by acting as Customer Solution Responsible (CSR), Business Development Lead, and BOS AI Program Single Point of Contact (SPOC). Drive customer engagement, solution development, AI portfolio positioning, opportunity conversion, and AI adoption initiatives across the Market Area.
The role is accountable for complex, multi-country AI opportunities, thought leadership in the AI sales domain, and for coaching and enabling teams across Customer Units (CUs).
What you will do:
Identify, qualify, and develop AI opportunities across telecom customers in EMEA
Lead customer discussions, workshops, and executive engagements to position Ericsson AI solutions
Lead RFQ/RFP responses, proposal development, solution descriptions, business cases, and internal governance approvals for complex AI deals
Build strategic relationships with Customer Units, CTO/CIO/CDO organizations, operations and network leadership, and other key stakeholders
Own end-to-end solutioning for AI opportunities from early engagement through contract signature
Translate customer business challenges and objectives into clear AI use cases and value propositions
Define high-level architecture, scope, and delivery model in collaboration with Solution Architects, Service Delivery, and Product/Portfolio teams
Secure alignment across commercial, solution, and fulfilment streams
Ensure smooth handover to delivery and operations teams, securing continuity from sales to execution
Champion Ericsson AI portfolio and drive internal awareness and enablement on AI offerings across EMEA
Act as a subject matter expert on AI solutions for internal and external forums, contributing to thought leadership and best practices
Coordinate AI opportunity funnel reporting, forecasting, and performance tracking across CUs
Drive customer AI adoption programs, including onboarding, change management, and definition of success metrics
You will bring:
Must-have
Experience
- with AI/ML, data analytics, or automation solutions in telecom
- Several years of
- in telecom / ICT sales, pre-sales, or solution consulting, ideally in an operator or vendor environment
- Proven track record in selling complex technology solutions (preferably AI, analytics, automation, or software) to C-level and senior stakeholders
- Strong understanding of telecom network and operations domains (RAN, Core, Transport, IT/OSS/BSS, CX/Service Operations)
- Strong
- working in Presales or equivalent complex opportunity set-up
- Demonstrated ability to build business cases, pricing structures, and value-based proposals.
- Demonstrated ability to lead multi-disciplinary teams through complex sales cycles at regional level
- Negotiation and influence capabilities, managing trade-offs and risk in complex deals
- Nice-to-have
- Familiarity with Ericsson portfolio, including Ericsson Operations Engine, Cognitive Software, Analytics solutions, and Managed Services
- working across multiple countries or Market Areas, with multicultural teams and customers
- Exposure to cloud, data platforms, and modern software delivery models (for example, SaaS, managed services)
- Trave
- l: Willingness to travel across EMEA for customer meetings, workshops, and internal events, as required by key opportunities.