IT & Systems Engineer (NetSuite)
AI summary
WIOCC is hiring an IT & Systems Engineer (NetSuite) in Nairobi on a full-time basis. The role focuses on designing and maintaining scalable enterprise systems, building custom applications and workflow automations with JavaScript, and creating integrations via REST/SOAP APIs. Reporting to the IT Development Manager, it also supports units like procurement, inventory, and billing.
- Full-time role based in Nairobi, reporting to the IT Development Manager
- Develop custom applications and automations using JavaScript (ES5/ES6)
- Build integrations with CRM, billing, and payment systems via REST/SOAP APIs
- NetSuite/ERP exposure and financial process knowledge are an added advantage
- Design and optimize database schemas, reports, and dashboards
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, seguranca, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT & Systems Engineer (NetSuite) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to West Indian Ocean Cable Company (WIOCC) and the role in Nairobi.
- Add concrete examples related to security, seguranca, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT & Systems Engineer (NetSuite) role in security, seguranca?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research West Indian Ocean Cable Company (WIOCC) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Objective:
Design, develop, and maintain scalable enterprise system solutions that support business operations across the organization. The role focuses on system design, application development, and database architecture, building well-engineered customizations, integrations, and automated workflows that improve data integrity, system performance, and operational efficiency. The IT & Systems Engineer will work closely with system administrators, developers, and business stakeholders to deliver scalable, secure, and well-governed system enhancements. Exposure to ERP platforms such as NetSuite, and an understanding of financial or accounting processes, is an added advantage.
Reporting Line:
IT Development Manager
Key Duties and Responsibilities
Design and develop scalable system architecture and technical solutions that support core business processes across the organization
Design, develop, and maintain custom applications and system extensions using JavaScript (ES5/ES6) as the primary development language, with experience in Python, Java, or other languages considered an added advantage, including event-driven scripts, client-side logic, API endpoints, and scheduled/background jobs
Create and maintain custom records, forms, fields, and workflow automations
Build scripting and automation solutions to streamline business workflows, improve data accuracy, and increase process efficiency across enterprise platforms
Troubleshoot system issues, script errors, and performance bottlenecks
Ensure system changes follow development standards and architectural best practices, and maintain structured documentation for scripts and customizations
Extend system functionality to support other operational units such as procurement, inventory, billing, and operations where required
Design and develop integrations between core systems and external platforms such as CRM systems, billing systems, payment gateways, and other operational systems, using REST/SOAP APIs and middleware connectors
Design and optimize database schemas, queries, and data models to support application performance and data integrity
Build logic for data transformation, validation, and synchronization across systems, ensuring data accuracy, reconciliation, and integrity across enterprise datasets
Develop and maintain reports, dashboards, and saved searches supporting business and operational reporting; optimize reporting structures, database queries, and data extraction processes
Support business teams during critical operational cycles where system enhancements or troubleshooting are required
Ensure system enhancements align with security, controls, and governance standards
Participate in system audits, testing, and compliance activities, and maintain version control and testing practices for system development
Collaborate with business stakeholders, system administrators, and developers to translate functional requirements into well-architected technical solutions and support business requirements
Provide technical guidance to stakeholders on system capabilities and improvements
Identify and implement opportunities to automate business workflows and improve operational efficiency through system enhancements
Minimum Qualifications
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field
Certification in software architecture, system design, or a cloud platform (e.g. AWS, Azure, or equivalent) – Preferred/Advantage.
Database certification (e.g. Microsoft/Oracle SQL certification) – Preferred/Advantage
NetSuite SuiteCloud Developer or NetSuite ERP Consultant Certification – Nice to have
Accounting certification (CPA, ACCA, or equivalent) – Good to have
Professional Certifications
(Nice to have)
NetSuite SuiteFoundation Certification
NetSuite SuiteCloud Developer Certification
NetSuite ERP Consultant Certification
Accounting certification (CPA, ACCA or equivalent) – Advantage
Experience and Skills
Minimum 3 years’ experience in systems/software engineering, application development, or a related technical role
Strong experience with system design and software architecture, including designing scalable, secure, and maintainable technical solutions
Proficient in JavaScript (ES5/ES6) as the primary development language, with experience in Python, Java, or other languages considered an added advantage; comfortable writing clean, maintainable server-side and client-side code
Strong database design and SQL skills, including data modeling, schema design, query optimization, and working with structured datasets
Experience designing and implementing REST and SOAP API integrations between systems and external platforms
Experience debugging, testing, and optimizing application or script performance in enterprise systems
Development and customization of system workflows, including automation of business processes
Experience creating and maintaining custom records, fields, forms, and reporting customizations within business systems
Experience integrating enterprise platforms such as CRM systems, billing systems, or other operational systems
Understanding of system audit trails, security, and governance practices within enterprise systems
Good to have: strong understanding of financial systems and accounting processes, including General Ledger, Accounts Payable, Accounts Receivable, billing, and revenue recognition
Good to have: experience supporting financial reporting, reconciliation, and financial data integrity processes
Nice to have: experience working with NetSuite or another ERP platform, including customization, scripting, and integration development