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IT Software Specialist

Focus Clinical and Diagnostics Center Kenya Full Time Posted 2026-08-07
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CountyKirinyagaCityNot specifiedContractFull TimePosted2026-08-07Close dateNot specifiedExperience3 yearsSourceBrighterMonday KenyaSalaryKSh 45,000 - 60,000
IT Software SpecialistHIMSHealthcare ITCybersecurityKerugoyaFull TimeMid LevelDiplomaSoftware & DataKenyasecurityinternship
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AI summary

Focus Clinical and Diagnostics Center is hiring an IT Software Specialist in Kerugoya, Kenya. The role involves managing and supporting the Hospital Information Management System, networks, servers, cybersecurity, and digital platforms across branches. Salary is KSh 45,000–60,000 with a diploma and 3 years’ experience required.

  • HIMS administration and cybersecurity focus in a healthcare setting
  • Diploma required with 3 years’ experience at mid level
  • Full-time role based in Kerugoya, Kenya
  • Salary range KSh 45,000 – 60,000
  • Covers technical support, network management, and data protection

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Source salary available

The source lists KSh 45,000 - 60,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in security, internship, segurancaThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest IT Software Specialist evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Focus Clinical and Diagnostics Center and the role in Not specified.
  • Add concrete examples related to security, internship, seguranca, ideally with measurable outcomes or clear responsibilities.
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  • Original source link available
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  • Deadline not specified
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  • What experience makes you a strong fit for this IT Software Specialist role in security, internship?
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  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Focus Clinical and Diagnostics Center before the interview.

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Original source description

IT Software Specialist

Focus Clinical and Diagnostics Center

Software & Data

3 weeks ago

Easy apply

New

Kenya

Full Time

Healthcare

KSh

45,000 - 60,000

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Job summary

The IT/Software Specialist will manage, support, secure and continuously improve the organization’s information technology infrastructure and software systems. The role will ensure reliable operation of the Hospital Information Management System (HIMS), computers, networks, servers, databases, cyber security controls and related digital platforms.

Min Qualification:

Diploma

Experience

  • Level:
  • Mid level
  • Length:
  • 3 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • administering HIMS, ERP,
  • EMR or similar enterprise software.
  • ·
  • Knowledge of computer networks, databases,
  • operating systems, cybersecurity and cloud services.
  • ·
  • Relevant professional certifications such as
  • CCNA, CompTIA, Microsoft, ITIL, database administration or cybersecurity
  • certification will be an added advantage.
  • ·
  • Knowledge of the Kenyan healthcare environment,
  • SHA systems and healthcare data-protection

Requirements

  • JOB DESCRIPTION
  • IT/Software Specialist
  • Information technology, HIMS administration, cybersecurity
  • and digital operations
  • Department
  • Information
  • and Communication Technology (ICT)
  • Reports to
  • Operations
  • Manager / Chief Executive Officer
  • Duty station
  • Kerugoya
  • Employment type
  • Full-Time
  • 1.
  • and reporting processes.
  • ·
  • Test system updates and new functionality before
  • deployment.
  • ·
  • Maintain a register of software licences,
  • subscriptions, warranties and renewal dates.
  • ·
  • Assist management in evaluating and acquiring
  • new software solutions.
  • B. Technical Support
  • ·
  • Provide timely technical support to all
  • employees and branches.
  • ·
  • Install, configure and maintain computers,
  • printers, scanners, biometric devices, routers and other ICT equipment.
  • ·
  • Diagnose and resolve hardware, software,
  • connectivity and user-access problems.
  • ·
  • Establish a helpdesk process and maintain
  • records of incidents, resolutions and recurring system issues.
  • ·
  • Train employees on proper use of the HIMS,
  • email, office applications and other digital systems.
  • ·
  • Prepare user manuals, standard operating
  • procedures and troubleshooting guides.
  • C. Network and Infrastructure Management
  • ·
  • Maintain the organisation’s local area networks,
  • internet connectivity, Wi-Fi and interbranch communication systems.
  • ·
  • Monitor network performance, availability and
  • security.
  • ·
  • Manage servers, cloud services, databases and
  • data-storage systems.
  • ·
  • Maintain an updated ICT asset register and
  • recommend replacement of obsolete equipment.
  • ·
  • Coordinate preventive maintenance of all ICT
  • equipment.
  • ·
  • Ensure critical departments have appropriate
  • backup connectivity and power protection.
  • D. Information Security and Data Protection
  • ·
  • Implement cybersecurity controls to protect
  • patient, financial and organisational information.
  • ·
  • Manage passwords, access rights, antivirus
  • systems, firewalls, encryption and security updates.
  • ·
  • Monitor systems for unauthorised access,
  • malware, data leakage and other security threats.
  • ·
  • Conduct regular user-access reviews and
  • immediately deactivate access for separated employees.
  • ·
  • Ensure ICT operations comply with the Kenya Data
  • Protection Act, applicable health-sector
  • and internal
  • confidentiality policies.
  • ·
  • Investigate and document cybersecurity incidents
  • and recommend corrective action.
  • ·
  • Conduct employee awareness training on phishing,
  • password security, confidentiality and responsible system use.
  • E. Backup, Recovery and Business Continuity
  • ·
  • Develop and maintain reliable data-backup
  • procedures.
  • ·
  • Perform scheduled backups and regularly test
  • whether backed-up information can be restored.
  • ·
  • Maintain disaster-recovery and ICT
  • business-continuity procedures.
  • ·
  • Ensure critical systems can be recovered within
  • approved timelines following a system failure or cyber incident.
  • ·
  • Maintain proper documentation of backup
  • schedules, restoration tests and recovery actions.
  • F. Reporting and Data Support
  • ·
  • Develop operational, clinical, financial and
  • management reports from the HIMS.
  • ·
  • Support departments in extracting accurate data
  • for decision-making.
  • ·
  • Monitor data quality, identify inconsistencies
  • and coordinate corrective action.
  • ·
  • Prepare regular reports on system uptime,
  • unresolved incidents, cybersecurity events, software performance and ICT
  • assets.
  • ·
  • Support authorised statutory, regulatory and
  • insurance reporting requirements.
  • ·
  • Maintain confidentiality and ensure information
  • is released only to authorised persons.
  • G. Vendor and Project Management
  • ·
  • Coordinate with HIMS vendors, internet service
  • providers and other technology suppliers.
  • ·
  • Monitor vendor performance against contracts and
  • service-level agreements.
  • ·
  • Participate in planning and implementing ICT
  • projects, upgrades and system migrations.
  • ·
  • Obtain and evaluate technical quotations and
  • advise management on ICT purchases.
  • ·
  • Maintain proper records of vendor contacts,
  • contracts, licences and service reports.
  • 2. Academic and Professional Qualifications
  • ·
  • Bachelor’s degree or diploma in Information
  • Technology, Computer Science, Software Engineering, Information Systems or a
  • related discipline.
  • ·
  • At least three years’ relevant experience,
  • preferably in a hospital or healthcare environment.
  • ·
  • Demonstrated
  • will be advantageous.
  • 3. Required Technical Skills
  • ·
  • HIMS/EMR administration and troubleshooting.
  • ·
  • SQL databases and data extraction.
  • ·
  • Windows and, preferably, Linux operating
  • systems.
  • ·
  • Network configuration and troubleshooting.
  • ·
  • Server, cloud and backup administration.
  • ·
  • Cybersecurity and access-control management.
  • ·
  • Microsoft 365 or Google Workspace
  • administration.
  • ·
  • Hardware maintenance and user support.
  • ·
  • Report development and data analysis.
  • ·
  • Software testing, implementation and user
  • training.
  • ·
  • Basic programming, scripting or
  • application-development skills will be an added advantage.
  • 4. Behavioural Competencies
  • ·
  • Strong analytical and problem-solving ability.
  • ·
  • High level of integrity and confidentiality.
  • ·
  • Good communication and employee-training skills.
  • ·
  • Ability to explain technical matters to
  • non-technical users.
  • ·
  • Attention to detail and commitment to data
  • accuracy.
  • ·
  • Ability to work under pressure and respond to
  • urgent system incidents.
  • ·
  • Good planning, documentation and
  • project-management skills.
  • ·
  • Customer-service orientation and ability to work
  • collaboratively across departments.
  • ·
  • Willingness to support multiple branches and
  • work outside normal hours when critical systems require attention.
  • 5. Working Relationships
  • The IT/Software Specialist will work closely with:
  • ·
  • Hospital management and branch managers.
  • ·
  • Clinical and nursing teams.
  • ·
  • Laboratory, pharmacy and radiology departments.
  • ·
  • Finance, accounts and insurance departments.
  • ·
  • Human resources, procurement and internal audit
  • teams.
  • ·
  • HIMS vendors, internet providers and other
  • technology partners.
  • 6. Confidentiality
  • The
  • job holder will have access to confidential patient, employee, financial and
  • organizational information. They must maintain strict confidentiality and
  • comply with all applicable data-protection requirements, professional standards
  • and organizational policies.
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Job Purpose

  • The IT/Software Specialist will manage, support, secure and
  • continuously improve the organisation’s information technology infrastructure
  • and software systems. The role will ensure reliable operation of the Hospital
  • Information Management System (HIMS), computers, networks, servers, databases,
  • cybersecurity controls and related digital platforms across all branches.
  • 1. Key Duties and

Responsibilities

  • A. HIMS and Software Management
  • ·
  • Administer and support the Hospital Information
  • Management System.
  • ·
  • Configure user accounts, roles, access rights,
  • workflows, service prices and system parameters.
  • ·
  • Support HIMS modules including registration,
  • outpatient, inpatient, laboratory, pharmacy, radiology, theatre, billing,
  • insurance, finance, inventory and reporting.
  • ·
  • Troubleshoot software errors and coordinate
  • their resolution with vendors.
  • ·
  • Support integration of HIMS with laboratory
  • equipment, imaging systems, payment platforms, insurance portals and other
  • approved applications.
  • ·
  • Ensure the HIMS supports applicable Social
  • Health Authority
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-22.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.