IT Officer
AI summary
BURN is hiring an IT Officer to support and maintain IT operations at its factory site in Ruiru, Nairobi. The role involves managing local infrastructure, providing technical support, ensuring network security, and supporting IT projects. The position is full-time with a three-year contract and applications close on October 25, 2026.
- Full-time, 3-year contract based in Ruiru, Nairobi
- Responsible for IT infrastructure, support, and security
- Requires a Bachelor's degree and minimum 3 years of IT experience
- Application deadline is October 25, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, factory, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BURN and the role in Nairobi.
- Add concrete examples related to security, factory, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-25.
Source and safety check
- Opened Career Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-25
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Officer role in security, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BURN before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
August 26, 2026
Nairobi
,
Kenya
Expiration date
October 25, 2026
3 Years
Gender
Both
Qualification
Bachelor Degree
Job Description
About the Role
BURN is looking for an IT Officer to support and maintain IT operations at the factory site. The role will be responsible for ensuring reliable IT infrastructure, providing timely technical support, and supporting the delivery of key IT projects. The successful candidate will manage and troubleshoot systems, networks, and end-user devices while helping maintain a secure and efficient technology environment. Working closely with the broader IT team, they will contribute to operational excellence and continuous improvement across factory operations.
Responsibilities
- Manage and maintain local IT infrastructure including servers, networks, and endpoint devices across the Kenya office.
- Coordinate with the Helpdesk Manager to provide first and second-line technical support to all Kenya-based staff, resolving issues promptly.
- Ensure network security, data backup, and disaster recovery procedures are in place and regularly tested.
- Coordinate with the NOC Manager on system monitoring, uptime, and incident response.
- Deploy and manage enterprise software, user accounts, and access permissions.
- Support audio/video conferencing and collaboration tools for the office.
- Maintain IT asset inventory and provide procurement recommendations as needed.
- Ensure compliance with organizational IT policies and local Mozambican regulations.
- Conduct basic IT training and orientation for new staff members.
Requirements
- Bachelor’s degree in IT, Computer Science, or related field
- Minimum 3 years of
Experience
- in IT support or systems administration
- Strong knowledge of networking (LAN/WAN) and Windows/Linux server administration
- with cloud services such as Microsoft 365, Azure, or similar platforms
- Familiarity with IT security best practices and compliance frameworks
- Excellent problem-solving and communication skills
- Fluency in English required