Job in Kenya
IT Maintenance Assistant
CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience1 yearSourceBrighterMonday KenyaSalaryKSHS.30,000-45,000
IT Maintenance AssistantIT SupportSystem AdministrationNetwork MaintenanceCiscoNairobiUpper HillFull TimeEntry LevelDiplomasecuritycall_center
AI summary
Brites Management Services Limited is hiring an IT Maintenance Assistant in Upper Hill, Nairobi. The role involves installing, configuring, and maintaining desktops, laptops, printers, and telephony, plus supporting Cisco networks, servers, databases, and call-center IT operations. Salary is KES 30,000–45,000, and applications are accepted by email on a rolling basis.
- Full-time role based in Upper Hill, Nairobi
- Salary KES 30,000–45,000 per month
- Diploma or degree in IT, Computer Science, or related field required
- 1–3 years of IT support, system administration, or network maintenance experience
- Cisco, Windows/Linux, MySQL/Oracle, and SQL skills required
- Apply by sending CV to recruitment@britesmanagement.com
- Interviews on a rolling basis until the position is filled
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSHS.30,000-45,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Maintenance Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Brites Management Services Limited and the role in Nairobi.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Maintenance Assistant role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Brites Management Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- IT MAINTENANCE ASSISTANT
- Brites Management Services Limited
- Software & Data
- 1 week ago
- Easy apply
- New
- Nairobi
- Full Time
- IT & Telecoms
- Confidential
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
- Job summary
- Install, configure, and maintain desktops, laptops, and peripheral devices (printers, scanners, telephony).
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in IT support,
- system administration, or network maintenance.
- ·
- Industry certifications (e.g., CCNA,
- CompTIA Network+, Linux+) are an added advantage
- ·
- Strong
- knowledge of Cisco equipment and configuration.
- ·
- Proficiency
- in Windows/Linux system architecture and OS installation
- ·
- with MySQL, Oracle, or other common databases; skilled in SQL
- ·
- Solid
- understanding of Linux/Unix operating systems.
- ·
- Ability
- to work meticulously, under pressure, and in a shift system.
- HOW TO APPLY
- · If you meet the above qualifications,
- skills and
- share CV on recruitment@britesmanagement.com
- · Interviews will be carried out on a
- rolling basis until the position is filled.
- · Only the shortlisted candidates will be
- contacted.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- JOB TITLE
- IT MAINTENANCE ASSISTANT
- NATURE OF JOB
- FULL TIME
- INDUSTRY
- MEDIA/TELECOMMUNICATIONS
- SALARY
- KSHS.30,000-45,000
- JOB LOCATION
- UPPER HILL
- DUTIES AND
Responsibilities
- Systems
- & Hardware Support
- ·
- Install,
- configure, and maintain desktops, laptops, and peripheral devices (printers,
- scanners, telephony).
- ·
- Diagnose
- and resolve hardware issues across office and outlet shops.
- ·
- Ensure
- call center computers (hardware and software) are fully operational.
- ·
- Conduct
- preventive maintenance checks on IT equipment.
- Network & Server Administration
- ·
- Monitor
- and maintain company servers, LAN/WAN networks, and VPN links nationwide.
- ·
- Configure
- and troubleshoot Cisco network equipment.
- ·
- Ensure
- stable internet connectivity and resolve outages promptly.
- ·
- Inspect
- and monitor server rooms to maintain uptime and security.
- Database & System Support
- ·
- Provide
- support for StarTimes systems used by staff and agents.
- ·
- Manage
- and troubleshoot MySQL, Oracle, or other databases.
- ·
- Execute
- SQL queries for reporting and system optimization.
- ·
- Document
- system issues and resolutions for knowledge base.
- User & Customer Support
- ·
- Deliver
- IT support to call center agents, business point agents, and customer service
- teams.
- ·
- Train
- staff on IT systems, applications, and troubleshooting basics.
- ·
- Respond
- to user requests for SMS dispatch across departments.
- ·
- Provide
- frontline IT support for contact center operations.
- Data & Security Management
- ·
- Ensure
- daily data backups are completed successfully.
- ·
- Assist
- in disaster recovery planning and execution.
- ·
- Monitor
- system security, access controls, and compliance with IT policies.
- ·
- Report
- and escalate security incidents to IT management.
- Web & Digital Support
- ·
- Update
- and maintain the company website as requested.
- ·
- Support
- digital platforms used by StarTimes for customer engagement.
- ·
- Collaborate
- with marketing and operations teams on IT-enabled campaigns.
- Reporting & Documentation
- ·
- Compile
- daily IT maintenance and performance reports.
- ·
- Maintain
- logs of technical issues, resolutions, and preventive actions.
- ·
- Provide
- feedback to IT supervisors on recurring problems and improvement opportunities.
- KEY REQUIREMENT SKILLS AND QUALIFICATION
- ·
- Degree/Diploma in Information Technology,
- Computer Science, or a related discipline
- ·
- 1–3 years of
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-20.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.