IT Junior Specialist
AI summary
Solidaridad is hiring an IT Junior Specialist in Nairobi to support system administration, network security, data protection, helpdesk operations, and global IT systems. The role focuses on Google Workspace restructuring, user access management, backup and disaster recovery, IT security compliance, and day-to-day technical support. It is suited for an IT professional with hands-on experience in system administration, cybersecurity, and cloud-based business applications.
- Hands-on role covering system administration, security, and helpdesk support
- Focus on Google Workspace restructuring and access controls
- Involves backup, disaster recovery, and GDPR compliance
- Requires 2–3 years of professional IT experience
- Opportunity to coordinate with regional IT teams
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Junior Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Solidaridad and the role in Not specified.
- Add concrete examples related to sales, security, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobOpenings.co.ke; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobOpenings.co.ke
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Junior Specialist role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Solidaridad before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Solidaridad is seeking a technically skilled and proactive
- IT Junior Specialist
- to support system administration, network security, data protection, helpdesk operations, and global IT systems.
- The successful candidate will help strengthen IT infrastructure and security by managing user access, Google Workspace, backups, disaster recovery, documentation, and service desk activities while coordinating with regional IT teams.
- This is an excellent opportunity for an IT professional with hands-on
Experience
in system administration, cybersecurity, helpdesk coordination, and cloud-based business applications.
About the Role
The IT Junior Specialist will support the administration and security of core IT systems across the organization. The role will focus heavily on restructuring Google Workspace, implementing formal user access lifecycle processes, maintaining backup and disaster recovery systems, enforcing IT security standards, and providing day-to-day technical support.
The successful candidate will also coordinate with regional IT staff and provide technical assistance to employees and the ED office.
Key
may also be considered.
2–3 years of professional
in IT systems administration, helpdesk coordination, network security, or a related area.
Professional
administering
Google Workspace Admin Console
.
Knowledge of access controls and Shared Drive governance.
Hands-on exposure to
Salesforce and Certinia
ecosystems.
Understanding of GDPR and data privacy requirements.
with backup and disaster recovery systems.
implementing user provisioning and offboarding procedures.
with backup tools such as Spanning is an advantage.
Working proficiency in English.
Spanish, Portuguese, or French language skills are an added advantage.
Required Skills
Google Workspace administration.
User account and access management.
IT systems and network administration.
Helpdesk and technical support.
Cybersecurity and access control.
Data backup and restoration.
Disaster recovery.
Salesforce and Certinia administration.
GDPR and data privacy compliance.
IT documentation and process management.
Troubleshooting and problem-solving.
Risk management and security awareness.
Strong communication and coordination skills.
Ability to work with regional and international teams.
Why You Should Apply
This role offers an opportunity to work across
IT systems, cybersecurity, cloud applications, data protection, and technical support
in a global organization.
The successful candidate will gain valuable
in Google Workspace administration, backup and disaster recovery, access management, information security, Salesforce and Certinia environments, and international IT coordination.
Application Tips
To improve your chances of being shortlisted:
Highlight your
2–3 years of professional IT
.
Clearly indicate your degree or relevant IT qualifications.
Emphasize hands-on
with
Google Workspace Admin Console
.
Mention
managing Shared Drives, user accounts, permissions, and access controls.
Highlight any
with Salesforce, Certinia, or similar enterprise systems.
Include
with backup, restoration, disaster recovery, and offboarding procedures.
Demonstrate knowledge of cybersecurity, GDPR, and data privacy.
Highlight helpdesk, troubleshooting, and technical support experience.
Mention any additional language skills, particularly Spanish, Portuguese, or French.
Tailor your CV to demonstrate both technical expertise and your ability to coordinate with regional teams.
Method of Application
Interested and qualified? Go tohttps://www.solidaridadnetwork.org/job/it-junior-specialist/?utm_source=MyJobMag
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Strong communication skills
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Quick Info
Type
Job
Company
Solidaridad
Nairobi
Rolling Basis
Open until filled
Responsibilities
- System & Network Administration
- Support the administration and maintenance of organizational IT systems and networks.
- Restructure Google Workspace across the network.
- Implement standardized Shared Drives and role-based folder architectures.
- Strengthen access controls to reduce data breach and unauthorized access risks.
- Establish and maintain formal user account provisioning and offboarding procedures.
- Ensure immediate access revocation for former employees and consultants.
- Backup & Disaster Recovery
- Implement and monitor daily automated backup routines across global IT environments.
- Support backups for Google Workspace, Salesforce, and Certinia.
- Work with backup solutions such as Spanning or similar platforms.
- Conduct periodic data restoration tests to verify backup integrity.
- Support disaster recovery procedures and ensure critical business data can be restored when required.
- IT Security, Risk & Compliance
- Enforce Network Minimum Standard
Requirements
- for IT Security.
- Support the implementation of formal network security policies.
- Identify and address vulnerabilities that could result in unauthorized data access or fraud.
- Implement procedures to strengthen information security and data privacy.
- Support compliance with
- GDPR
- and relevant reporting requirements.
- Maintain awareness of emerging IT security risks and recommend appropriate controls.
- Documentation Management
- Maintain accurate and up-to-date technical documentation.
- Document IT processes, system configurations, security protocols, and procedures.
- Ensure technical documentation is accessible to relevant IT personnel.
- Support knowledge management and continuity by preventing loss of institutional IT knowledge.
- Helpdesk & Technical Support
- Support day-to-day Service Desk tickets and technical requests.
- Troubleshoot hardware, software, network, and system-related issues.
- Provide technical support to staff from the ED office.
- Coordinate with local and regional IT teams to resolve technical issues.
- Support regional IT staff in providing effective first-line technical support.
- Escalate complex technical issues where necessary.
- Qualifications
- Bachelor's degree in
- Information Technology, Computer Science, Systems Engineering
- , or a related field.
- Equivalent practical hands-on IT
- Strong
- Bachelor's degree in relevant field
- 3+ years