iPOS Field Sales Agent
AI summary
Enduring Technologies Limited is hiring an iPOS Field Sales Agent in Kakamega to onboard, train, and support customers on the iPOS mobile point-of-sale platform. The role focuses on customer acquisition, software setup, training, and ongoing support for SMEs and agrodealers. The position offers a fixed salary plus commission, transport and communication allowances, and medical insurance.
- Field sales role focused on customer onboarding and training
- Fixed salary plus commission based on targets
- Transport, communication allowances and medical insurance provided
- Bachelor's degree or equivalent diploma required
- 2 years of experience needed at mid-level
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Fixed salary and commission based on targets. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, technology, Field SalesThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest iPOS Field Sales Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Enduring Technologies Limited and the role in Not specified.
- Add concrete examples related to sales, technology, Field Sales, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this iPOS Field Sales Agent role in sales, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Enduring Technologies Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- iPOS Field Sales Agent - Kakamega
- BrighterMonday Consulting
- Sales
- 2 months ago
- Easy apply
- Kenya
- Full Time
- IT & Telecoms
- Confidential
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- Job summary
- The primary objective of the iPOS Field Sales Agent is to onboard, train and maintain customers within the iPOS platform while ensuring timely and effective support, including software set up, installation, training and troubleshooting.
- Min Qualification:
- Bachelors
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- using Microsoft Office (Word, Excel etc.) a plus.
- ● Good communication skills.
- What do we offer?
- ● Pay: Fixed salary and commission based on targets.
- ●
Requirements
Background:
Enduring Technologies Limited (ETL) is a software company. At the heart of ETL is iPOS. iPOS is a mobile point-of-sale (mPOS) platform designed to support businesses, particularly within the agricultural sector and small and medium-sized enterprises (SMEs) in East Africa. iPOS has been designed to digitize operations for Agrodealers in EA, streamlining sales tracking, inventory management, and business forecasting. iPOS also aims to empower a wide range of MSMEs through this POS software, tailored to the local business environment. The platform prioritizes mobility, affordability, and enhanced visibility for business owners, helping them optimize operations and drive growth.
As the platform expands, efficient customer on-boarding and continuous support are critical to ensuring customer success and satisfaction. ETL seeks an iPOS Field Sales Agent to onboard and support customers, ensuring smooth transitions for new users and high-quality ongoing support for existing customers.
Objective of the role:
The primary objective of the iPOS Field Sales Agent is to onboard, train and maintain customers within the iPOS platform while ensuring timely and effective support, including software set up, installation, training and troubleshooting.
Primary
Responsibilities
- Identify and engage potential iPOS customers in your assigned geographic area.
- Explain the
Benefits
- Accurately profile new customers and minimize customer turnover.
- Work with partners and stakeholders in the value chain to create a strong customer pipeline.
- Work with partners and stakeholders to up-sell their products and services.
- Ensure smooth on-boarding of new customers, including follow-ups to support ongoing usage.
- Set up the iPOS platform on customer devices and train them on how to use it effectively.
- Provide excellent customer support through regular visits and account maintenance after training.
- Strive to maintain high customer retention by addressing their needs proactively.
- Respond promptly to technical issues and ensure they are resolved efficiently.
- Build strong relationships with customers through regular communication and support.
- Understand customer needs and provide timely solutions to ensure satisfaction.
- Follow up on complaints until they are resolved.
- Collaborate with other iPOS teams to ensure customer success and smooth operations.
- Keep clear and detailed reports on activities, progress, and challenges.
- Report information as guided by your supervisor.
- Liaise with iPOS Team to implement new initiatives, align with business practices and work towards continually improving.
- Support ETL’s values.
- Confidentiality of all information.
- Perform other duties as needed.
- A self-driven and proactive individual with a keen eye on details.
- General understanding of mobile phones and apps.
- Bachelor's degree or equivalent Diploma.
- Prior
- Training: you will receive on the job training to help you develop your skills.
- Opportunities for growth: top performers will be rewarded with potential role growth.
- Our website: www.ipos.app.