Investment Officer – Kakuma
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Inkomoko is hiring an Investment Officer based in Kakuma, Turkana County, to lead borrower due diligence, investment preparation, and portfolio management for its lending facility. The role involves supporting entrepreneurs through the application process, conducting site visits, preparing credit reports, and maintaining strong client relationships. The officer will also manage disbursements and repayments in the Investment Management System and support Kiva platform reporting.
- Field-based role focused on borrower due diligence and investment preparation in Kakuma
- Includes site visits, credit report preparation, and Investment Committee support
- Portfolio management duties with delinquency and default rate targets
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Inkomoko is hiring an Investment Officer based in Kakuma, Turkana County, to lead borrower due diligence, investment preparation, and portfolio management for its lending facility. The role involves supporting entrepreneurs through the application process, conducting site visits, preparing credit reports, and maintaining strong client relationships. The officer will also manage disbursements and repayments in the Investment Management System and support Kiva platform reporting.
- Field-based role focused on borrower due diligence and investment preparation in Kakuma
- Includes site visits, credit report preparation, and Investment Committee support
- Portfolio management duties with delinquency and default rate targets
- Requires use of Investment Management System (LMS powered by Odoo)
- Supports Kiva platform fundraising and reporting requirements
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Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
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- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in TurkanaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Investment Officer – Kakuma evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Inkomoko and the role in Turkana.
- Add concrete examples related to security, call_center, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
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- Others
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Investment Officer – Kakuma role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Turkana under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
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Ask what the first priorities will be in the role and how success will be measured.
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Original source description
ABOUT THE OPPORTUNITY & RESPONSIBILITIES
Inkomoko Kenya Investment Officer is responsible for the items below:
DUE DILIGENCE & INVESTMENT PREPARATION (60%):
Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.
Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.
Prepares and executes investment contracts and arrange for disbursement of investment in kind.
Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.
Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings.
Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.
PORTFOLIO MANAGEMENT (20%)
Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring.
Maintain both delinquency and default rates below set rates during yearly goal setting,
Track information about borrowers and communicate effectively with key stakeholders about client status.
Actively participate as a key staff in the weekly Portfolio Review Meeting.
Maintain a tracking system of borrower payments and contact information.
Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.
Interact with government leaders, court systems and others for follow up on lack of payments.
Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.
Other duties as assigned by supervisor
INVESTMENT MANAGEMENT SYSTEM (20%)
Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
Maintain and demonstrate proficiency with investment software applications
Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
Assist with system parameters and design to meet the needs of multiple departments.
Manage user security access
Ensure proper segregation of duties, develop and maintain work flows for all stages of investment
Advise the Management team how to automate key lending processes
Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
Ensure lending team is provided with updates and procedural changes
Participates in the review and recommendations of operational systems and procedures
Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system
Prepare related reports and administer the system
Other duties as assigned by supervisor
Requirements
- Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:
- University degree in Finance or other related field,
- Must speak fluent English and Swahili.
- Experience in Islamic lending and practice is an added advantage,
- Strong financial and accounting skills; familiarity with business financial policies in Kakuma.
- Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,
- Prior experience dealing with customers/debt,
- Prior experience in a lending environment,
- Experience providing business advice to entrepreneurs,
- Prior experience in Investment management system software,
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,
- Experience in managing difficult clients and reaching positive outcomes,
- Very strong attention to details and good follow through,
- Comfort with the civil court system, and previous experience in litigation preferred,
- Unrelenting perseverance, personal integrity, and critical thinking skills,
- 2+ years of work experience in relevant or applicable field,
- Must be able to legally work in Kenya.
Knowledge and Skills
- We are looking for someone who;
- Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
- Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
- Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.
- Benefits
- WHAT YOU’LL GET
- This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:
- Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
- Opportunity to work with a talented, passionate, and committed team of professionals across the region
- Ability to make a significant social impact and contribute to economic growth
- Competitive salary, and potential KPI-based bonus
- Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.