Job in Kenya
Internship - I.T Technician
CountyNairobiCityNairobiContractInternshipPosted2026-08-07Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday KenyaSalaryKSh Less than 15,000
it technicianinternshipnairobifull timediplomagraduateit supporttroubleshootingengineeringtelecomsinternshipno_experience
AI summary
IT Support internship in Nairobi with Touchdown Tech Ltd. Diagnose and troubleshoot software and hardware issues, assist clients via phone, email or chat, and escalate unresolved issues. Full-time role, Monday to Friday, 8 to 5.
- IT Support internship in Nairobi
- Full-time, 8 to 5 working hours
- Diploma minimum qualification required
- No experience or less than 1 year accepted
- Troubleshoot software and hardware issues
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh Less than 15,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, no_experience, sem_experienciaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Internship - I.T Technician evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to TOUCHDOWN TECH LTD and the role in Nairobi.
- Add concrete examples related to internship, no_experience, sem_experiencia, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Internship - I.T Technician role in internship, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research TOUCHDOWN TECH LTD before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Internship - I.T Technician
- TOUCHDOWN TECH LTD
- Engineering & Technology
- 1 week ago
- Easy apply
- New
- Nairobi
- Full Time
- IT & Telecoms
- KSh
- Less than 15,000
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- Job summary
- I.T Support internship.
- Min Qualification:
- Diploma
Experience
- Level:
- Internship & Graduate
- Length:
- No Experience/Less than 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
Requirements
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track product system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting
- Prepare accurate and timely reports
- Maintain cordial relationships with clients
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-09.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.