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Internship, Digital Development & Channels

SBM Bank Kenya Nairobi , Kenya Internship Posted 2026-08-27
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CountyNairobiCityNairobiContractInternshipPosted2026-08-27Close dateNot specifiedExperienceNot specifiedSourceOpened Career Kenya
internshipdigital developmentapplication supportdigital bankingnairobientry levelsoftware developmenttestingit operationssbm bank kenyasecurityinternship
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AI summary

SBM Bank Kenya is hiring an Intern in Digital Development & Channels in Nairobi to support first-level application support, digital projects, testing, and IT operations. The role targets entry-level graduates interested in digital banking, software development, and application support. The internship runs until October 26, 2026.

  • Entry-level internship in digital banking and application support
  • Hands-on experience with testing, APIs, SQL, and system integrations
  • Based in Nairobi with a defined closing date of October 26, 2026
  • Open to both male and female candidates with a Bachelor’s degree

AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in security, internship, no_experienceThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Internship, Digital Development & Channels evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to SBM Bank Kenya and the role in Nairobi.
  • Add concrete examples related to security, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from Opened Career Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • Opened Career Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

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Interview preparation

  • What experience makes you a strong fit for this Internship, Digital Development & Channels role in security, internship?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research SBM Bank Kenya before the interview.

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Original source description

  • August 27, 2026
  • Nairobi
  • ,
  • Kenya
  • Expiration date
  • October 26, 2026
  • Entry Level
  • Gender
  • Both
  • Qualification
  • Bachelor Degree
  • Job Description

Job Purpose

  • The Intern will support the Digital Development & Channels team in providing first-level application support, assisting with ongoing digital projects, application testing, documentation, monitoring, and day-to-day operational activities.
  • The role is designed to provide additional operational and project support to the team, improve first-level support coverage, and provide an opportunity for the intern to gain practical

Experience

  • in enterprise digital banking applications, system integrations, application testing, and IT operations.
  • The ideal candidate is technically inclined, proactive, analytical, detail-oriented, and interested in building a career in Digital Banking, Software Development, Application Support, and Technology.
  • Key
  • in
  • Digital Banking, Application Development, Integration, and Production Support
  • .
  • Ability to document technical findings, test results, issues, and troubleshooting steps clearly.
  • Technical Exposure –

Responsibilities

  • Digital Application First-Level Support
  • Provide first-level support for digital banking applications and channels.
  • Monitor digital applications and assist in identifying application-related issues.
  • Perform initial investigation and troubleshooting of reported incidents.
  • Review application logs and basic system information to identify potential issues.
  • Record, track, and follow up on incidents until resolution or escalation.
  • Escalate unresolved technical issues to the relevant development, infrastructure, network, security, or vendor teams.
  • Perform basic application health checks and service availability checks.
  • Support daily operational activities for digital channels.
  • Assist in monitoring digital transactions and identifying unusual failures or service interruptions.
  • Project and Development Support
  • Support the Digital Channels and Developments team in ongoing projects and initiatives.
  • Assist in application testing, functional testing, regression testing, and UAT activities.
  • Prepare and execute basic test cases based on defined requirements.
  • Document test results and report identified defects to the relevant teams.
  • Assist with API testing and validation using tools such as Postman.
  • Support project teams during implementation, deployment, and post-deployment validation.
  • Assist in preparing project documentation, implementation checklists, and status updates.
  • Participate in project meetings and follow up on assigned technical and operational actions.
  • Assist with data validation and basic SQL queries where required.
  • Application Monitoring and Technical Support
  • Assist in monitoring application interfaces and integrations with internal and external systems.
  • Support investigation of API, connectivity, and integration-related issues.
  • Review application logs and identify common error patterns.
  • Assist in validating application connectivity to dependent systems.
  • Support routine checks of application services and integrations.
  • Assist senior team members in troubleshooting production and UAT issues.
  • Maintain records of recurring issues and their resolutions.
  • Documentation and Knowledge Management
  • Maintain application support and operational documentation.
  • Document common issues, troubleshooting steps, and resolutions.
  • Assist in preparing user guides, technical checklists, and support procedures.
  • Maintain project and testing documentation.
  • Assist in maintaining a knowledge base for first-level application support.
  • Ensure support activities and identified issues are properly documented.
  • Key Expected Outcomes
  • Improved first-level support coverage for digital applications.
  • Faster identification and escalation of application incidents.
  • Additional support capacity for digital projects and UAT activities.
  • Improved documentation and knowledge sharing within the team.
  • Reduced dependency on a limited number of resources for routine support activities.
  • Better segregation between first-level operational support and development/project activities.
  • Additional resource capacity to support the growing number of digital banking initiatives and reduce workload pressure on existing team members.
  • Knowledge,
  • Skills
  • and
  • required
  • for
  • this
  • Role
  • Bachelor’s degree in IT or Computer Science from a reputable university
  • Basic to intermediate knowledge of
  • Java programming
  • and object-oriented programming concepts.
  • Basic knowledge of
  • Python
  • and scripting for automation or data processing.
  • Good understanding of
  • SQL
  • and relational databases, with exposure to:
  • Oracle Database
  • MySQL
  • Writing SELECT, JOIN, INSERT, UPDATE, and basic analytical queries.
  • Basic understanding of database tables, indexes, views, and stored procedures.
  • Basic understanding of
  • REST APIs
  • , JSON, HTTP/HTTPS, request/response structures, and API integration.
  • Familiarity with API testing tools such as
  • Postman
  • .
  • Knowledge of
  • JavaScript
  • and basic web application development.
  • Knowledge of front-end technologies including:
  • HTML
  • ,
  • CSS, Bootstrap
  • , JavaScript,
  • Angular
  • Basic understanding of Java application servers and web containers, including:
  • Apache Tomcat
  • ,
  • Oracle WebLogic Server
  • Basic understanding of application deployment, configuration, and troubleshooting in application server environments.
  • Familiarity with
  • Linux/Unix and Windows operating systems
  • and basic command-line operations.
  • Basic understanding of application logs and ability to perform initial troubleshooting based on log messages.
  • Understanding of software development lifecycle (
  • SDLC
  • ), testing, UAT, defect management, and deployment processes.
  • Basic understanding of
  • system integration
  • , APIs, middleware, and communication between enterprise applications.
  • Good analytical and problem-solving skills with the ability to investigate technical issues systematically.
  • Good communication skills and ability to work with developers, infrastructure teams, vendors, and business users.
  • Willingness to learn enterprise technologies and gain practical

Preferred Qualifications

  • Backend:
  • Java, Python
  • Frontend:
  • HTML, CSS, JavaScript, Bootstrap, Angular
  • Database:
  • Oracle, MySQL, SQL
  • Application Servers:
  • Tomcat, WebLogic
  • Integration:
  • REST APIs, JSON, HTTP/HTTPS, Postman
  • Operating Systems:
  • Linux/Unix, Windows
  • Development Tools:
  • Git, IDEs, command-line tools
  • Support:
  • Application logs, troubleshooting, monitoring, UAT and deployment support
Source and provenanceSource: Opened Career Kenya. Last checked: 2026-09-03.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.