Job in Kenya
Installation & After-Sales Manager
CountyNairobiCityNot specifiedContractFull TimePosted2026-09-14Close date2026-12-13Experience3 yearsSourceMimus Jobs Kenya
installation managerafter-salesnairobifull timeservice managementteam leadercustomer servicehvacsanitary warekenyasalesinternship
AI summary
A full-time Installation & After-Sales Manager role is open in Nairobi, Kenya. The position involves managing local installation and after-sales service teams, handling work orders, monitoring service quality, and ensuring company standards are implemented. The deadline is 13 December 2026.
- Full-time role based in Nairobi, Kenya
- 3+ years of installation, after-sales, or service management experience required
- Sanitary ware experience preferred; building materials, HVAC, or home appliances also acceptable
- Good English communication and team management skills needed
- Deadline: 13 December 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, installation managerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Installation & After-Sales Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mimus Jobs Kenya and the role in Not specified.
- Add concrete examples related to sales, internship, installation manager, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Mimus Jobs Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-12-13.
Source and safety check
- Mimus Jobs Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-12-13
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Installation & After-Sales Manager role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mimus Jobs Kenya before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- I
- Installation & After-Sales Manager
- Jobs Kenya
- Full Time
- Nairobi
- Nairobi
- Deadline:
- 13 December 2026
- Posted
- September 14, 2026
- Position Purpose
- Responsible for the daily management and operation of the local installation and after-sales service team, ensuring that company service processes and standards are properly implemented.
Requirements
3+ years of
Experience
- in installation, after-sales service, or service management;
- Familiar with basic installation and after-sales service processes, with
- managing engineers or service teams;
- Strong customer complaint handling, coordination, and problem-solving skills;
- in sanitary ware preferred;
- in building materials, home appliances, HVAC, water heaters, etc. is also acceptable;
- Basic technical knowledge of installation is required; advanced technical expertise is not necessary;
- Good English communication skills for daily communication with engineers, customers, and internal teams;
- Strong sense of responsibility, execution, and team management skills;
- Able to adapt to the local working environment in Africa.
- Key
- is preferred; advanced technical skills are not required.
- Qualifications
- BA/BSc/HND
- Required
- 3 years
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Responsibilities
- Manage local installation/after-sales engineers and service providers;
- Manage work orders from assignment and follow-up to completion and acceptance;
- Monitor installation quality and handle customer complaints and after-sales issues;
- Organize engineer training, certification, and performance evaluation;
- Implement company installation and after-sales standards and processes locally;
- Prepare service reports and drive continuous improvement.
- Key Candidate Profile
- Good understanding of installation and after-sales processes + strong team management + good customer handling and problem-solving skills + strong execution. Sanitary ware
Source and provenanceSource: Mimus Jobs Kenya. Last checked: 2026-09-15.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.