Infrastructure & Applications Specialist
AI summary
Serena Hotels is hiring an Infrastructure & Applications Specialist in Nairobi to manage and optimise Microsoft 365 and Azure environments and support the full project lifecycle of key business applications. The role requires a Bachelor’s degree in IT or a related field and at least three years’ experience, with on-site work in Nairobi and a deadline of 06/10/2026.
- Middle-level IT role reporting to the Group IT Manager
- Focus on Microsoft 365 administration and Azure cloud infrastructure
- Involvement in business application selection, implementation and integration
- Requires Bachelor’s degree in IT or related field plus 3+ years’ experience
- On-site position based in Nairobi with open salary
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, hospitality, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Infrastructure & Applications Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Serena Hotels and the role in Not specified.
- Add concrete examples related to security, hospitality, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-06.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-06
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Infrastructure & Applications Specialist role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Serena Hotels before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Infrastructure And Applications Specialist
Date Posted: 22/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Serena Hotels
Industry: IT
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 06/10/2026
IT Jobs, Serena Hotels Jobs. Responsible for supporting and optimising Microsoft 365 and Azure environments, managing business applications, supporting system implementation and integration, troubleshooting technical issues and contributing to technology improvements and reliable ICT services. Requires a Bachelor’s degree in Information Technology, Computer Science, or a related field, with at least three years’ experience. The position is based in Nairobi and requires on-site work.
THE ROLE
Reporting to the Group IT Manager, the role will manage and optimise Serena Hotels’ Microsoft 365 environment and Azure cloud infrastructure.
The resource will also support the full project lifecycle of key business applications, from needs assessment and solution selection through implementation, integration, adoption and continuous improvement.
Key
Responsibilities
- Microsoft 365 environment and Azure cloud infrastructure
- Administer Microsoft 365 users, escalated support cases, AD sync issues, management reports, licences, permissions, security settings, policies and configurations in line with approved access controls.
- Conduct regular reviews of privileged access, user rights, data protection, platform health and compliance with ICT policies and guidelines.
- Manage, monitor and optimise Azure infrastructure and central cloud services for availability, performance, security and business continuity.
- Provide technical support to the regional IT teams, and coordinate with Microsoft partners and cloud service providers when required.
- Assess available Microsoft 365 and Azure capabilities and drive effective adoption and optimization of functions and features that will drive productivity and efficiency.
- Business Applications and Project Delivery
- Work with system owners and stakeholders to define business needs, processes and technical requirements.
- Research and assess suitable solutions, conduct due diligence and proof-of-value exercises, and evaluate integration with existing systems.
- Prepare project costs, business cases, implementation plans and management recommendations.
- Coordinate with vendors and internal stakeholders through implementation, testing, deployment, training and post-implementation support.
- Conduct post-implementation reviews to confirm that business
Requirements
- are met and systems are used effectively.
- Administer and optimise business applications, including configuration, upgrades, troubleshooting, integration, performance monitoring and data integrity.
- User Support, Improvement and Reporting
- Provide second-line support for cloud services and business applications, escalating issues to vendors where necessary.
- Develop user guides, system documentation and training materials, and deliver user and administrator training.
- Analyse business processes and recommend technology-enabled improvements that increase efficiency, productivity and service quality.
- Produce relevant reports and dashboards, identify trends and risks, and provide practical recommendations to Management.
- Maintain current knowledge of cloud technologies, cyber security, business applications and industry good practice.
- Qualifications
- Bachelor’s degree in information technology, Computer Science or a related field.
- Minimum three years’
Experience
- implementing and supporting business applications.
- Advanced working knowledge of Microsoft Azure Infrastructure as a Service (IaaS) and Microsoft 365 administration.
- Hands-on
- with Sophos firewalls will be an advantage.
- Practical
- in identity and access management, security controls, user and licence administration, monitoring and optimisation.
- in application implementation, systems integration, data management and vendor coordination.
- Project management
- or a relevant professional certification will be an advantage.