Information Management (IM) Intern
AI summary
The Danish Refugee Council is hiring an Information Management Intern in Nairobi to support humanitarian data systems, dashboards, reporting, and data quality. The intern will work with programme and MEAL teams on data collection, analysis, GIS support, and knowledge management. The role suits a recent graduate with database, Excel, and data analysis skills seeking practical NGO experience.
- Humanitarian internship with a well-known international NGO in Nairobi
- Hands-on work with databases, dashboards, GIS, and data quality processes
- Supports programme teams, MEAL, and technical units across projects
- Requires minimum 1 year experience in information management or databases
- Values skills in Excel, SQL, PowerBI, Kobo, ODK, or similar tools
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, cleaning, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Information Management (IM) Intern evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Danish Refugee Council and the role in Nairobi.
- Add concrete examples related to security, cleaning, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Information Management (IM) Intern role in security, cleaning?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Danish Refugee Council before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Overall purpose of the role:
The internship offers an opportunity to gain practical
Experience
in humanitarian information management while contributing to evidence-based decision-making and organizational learning. The intern will collaborate closely with programme teams, MEAL colleagues, and other technical units as required
Duties &
and Technical Competence
Minimum of 1 years’
in information management, database design or database administration, and/or information management with development projects implemented by national/international NGOs/UN.
Working knowledge and
in data analysis software (Excel, SQL, Access, PowerBI or other statistical package)
Strong knowledge of data management systems, including database design, management, and administration.
with GIS mapping and other spatial analysis tools is an advantage.
In-depth understanding of database platforms and the ability to write code and queries.
Knowledge of M&E processes and data collection platforms such as Kobo, ODK, SurveyCTO, CommCare.
Demonstrated
in training and capacity-building on information management systems and data collection processes.
Strong analytical and problem-solving skills, with attention to detail.
Excellent communication and collaboration skills, with the ability to work in diverse teams.
Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
Responsibilities
- Support the Information Management Team in maintaining and updating information management systems, databases, and dashboards.
- Assist in ensuring that information systems are accurate, accessible, and aligned with organizational standards.
- Help develop and maintain data collection tools, templates, and supporting documentation.
- Support the standardization of information management processes across projects and departments.
- Provide first-level support to staff using information management tools and escalate technical issues where appropriate.
- Data Collection, Analysis, and Reporting Support
- Assist in collecting, compiling, cleaning, and organizing data from multiple programme sources.
- Support data validation and quality assurance processes to improve the reliability and consistency of datasets.
- Assist in preparing routine reports, dashboards, maps, and data visualizations for internal and external use.
- Support the Information Management Team in analysing programme data and generating insights to inform decision-making.
- Assist with GIS and spatial data management activities where applicable.
- Information Management Operations
- Support the maintenance of organized digital records and documentation repositories.
- Assist in consolidating information from different country offices and technical teams.
- Help track reporting timelines and support the preparation of periodic information products.
- Contribute to the testing and improvement of new information management tools and workflows.
- Capacity Building and Technical Support
- Assist in preparing user guides, training materials, and standard operating procedures for information management systems.
- Support the delivery of orientation sessions and basic training on data collection tools and reporting platforms.
- Provide day-to-day assistance to staff on routine information management processes under the guidance of the Information Management Team.
- Data Quality and Data Protection
- Support routine data quality checks to identify inconsistencies, duplicate records, and missing information.
- Assist in implementing data quality assurance procedures across information management systems.
- Ensure that all data handling activities comply with DRC’s data protection, confidentiality, and information security policies.
- Support periodic reviews of data management practices and recommend improvements where appropriate.
- Collaboration and Coordination
- Work closely with the Information Management Team to support ongoing projects and priorities.
- Coordinate with programme staff, MEAL colleagues, and other technical teams to facilitate timely data collection and reporting.
- Learning and Knowledge Management
- Support the documentation of lessons learned, best practices, and case studies from programme data.
- Assist in maintaining knowledge management resources and information repositories.
- Participate in team meetings
Education
Language
Key stakeholders: Internal & External
DRC Innovation and Data analysis Team
Commercial contracts team
Programs Team