ICT Technician
AI summary
Outspan Hospital in Nairobi is hiring a proactive ICT Technician to manage day-to-day IT systems, provide first-level technical support, and ensure 24/7 availability, security, and efficiency of the hospital's ICT infrastructure. The role involves resolving tickets, supporting HMIS/ERP systems, maintaining network infrastructure, enforcing cybersecurity, and safeguarding patient health information. Applications are due by 30 September 2026.
- First-level IT support for hospital systems and clinical peripherals
- Support for HMIS, ERP, Active Directory, and network infrastructure
- Cybersecurity and data protection responsibilities for patient health information
- Diploma in IT or Computer Science required; degree preferred
- 1–2 years of ICT support experience, healthcare setting preferred
- Certifications like CCNA, CompTIA, or ITIL are an added advantage
- Application deadline is 30 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, seguranca, restauranteThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest ICT Technician evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Outspan Hospital and the role in Nairobi.
- Add concrete examples related to security, seguranca, restaurante, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Job in Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Job in Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this ICT Technician role in security, seguranca?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Outspan Hospital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
ICT Technician
Job Summary & Purpose
Outspan Hospital seeks a proactive ICT Officer to manage day-to-day IT systems, provide first-level technical support, and ensure the 24/7 availability, security, and efficiency of the hospital’s ICT infrastructure. This role ensures continuous clinical and administrative operations through rapid incident resolution, system maintenance, and data protection.
Key
Responsibilities
- Technical Support:
- Resolve 1st-level issues via ticketing systems (Jira/ServiceDesk) for PCs, software, and clinical peripherals (barcode scanners, medical printers); triage tickets by clinical urgency.
- Systems & HMIS Administration:
- Support Hospital Management Information Systems (HMIS), ERP software, Active Directory permissions.
- Infrastructure & Maintenance:
- Maintain LAN/WAN connectivity, switches, and access points; perform scheduled preventive maintenance on hardware and server room equipment.
- Cybersecurity & Data Privacy:
- Enforce endpoint security (antivirus, firewalls) and comply with data protection laws to safeguard confidential Patient Health Information (PHI).
- Backups & Operations:
- Perform routine system backups, maintain IT asset inventories, coordinate vendor escalations, and respond promptly to emergency outages.
- Qualifications and
Requirements
Education
Minimum Diploma in IT, Computer Science, or equivalent (Degree preferred).
Experience
- 1–2 years in ICT support or systems administration (healthcare setting preferred).
- Technical Proficiencies:
- Familiarity with ticketing tools, Active Directory, basic networking (TCP/IP, cabling), HMIS/ERP, and cybersecurity fundamentals.
- Certifications (Added Advantage):
- CCNA, CompTIA (A+, Network+, Security+), or ITIL Foundation.
- Core Competencies
- Excellent interpersonal skills with the ability to communicate technical guidance clearly and patiently to non-technical medical personnel.
- Strong analytical and troubleshooting abilities to resolve hardware, software, and network faults quickly.
- High degree of integrity when handling sensitive medical data and proprietary institutional information.
- Ability to work calmly and effectively under pressure during network outages or critical clinical system downtime.
- Strong time-management skills to balance ticket queues, routine maintenance, and sudden emergency requests.
- Ability to collaborate seamlessly within the ICT team and across administrative and clinical departments.
- Method of application
- If you are interested and qualified, kindly submit your application via the link provided below,
- https://outspanhospital.org/dental-assistant-outspan-nyeri-branch/?utm_source=Jobinkenya
- Deadline 30 September 2026