ICT Manager

ICT MANAGER

Brites Management Services Limited

Software & Data

Yesterday

Easy apply

New

Nairobi

Full Time

Manufacturing & Warehousing

Confidential

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Job summary

The ICT Manager is a key role in the ICT infrastructure. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Assisting in the design, implementation and management of business support IT Network infrastructure including physical and virtual data centers, Local Area Network (LAN), Wide Area Network (WAN), Internet links and communication systems such as PABX, WhatsApp Chabot, Active Directory, Desktop phones and video conferencing to ensure smooth operations within the company and its branches.

Min Qualification:

Bachelors

Experience

• Level:
• Mid level
• Length:
• 5 years
• Language Requirement:
• English
• Working Hours:
• Full Time - 8 to 5
• Applicant
• Location:
• Kenya
• Job descriptions &
• share CV on jobs@britesmanagement.com
• · Interviews will be carried out on a
• rolling basis until the position is filled.
• · Only the shortlisted candidates will be
• contacted.
• Log In and Apply
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• Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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Requirements

• JOB TITLE
• ICT MANAGER
• NATURE OF JOB
• FULL TIME
• INDUSTRY
• MANUFACTURING
• SALARY
• KSHS.150,000
• JOB LOCATION
• MLOLONGO
• DUTIES AND

Responsibilities

• · Establishes
• network specifications by conferring with users; analysing workflow, access,
• information, and security requirements; designing router administration,
• including interface configuration and routing protocols.
• ·
• Build
• the backbone: Orchestrate a unified, secure digital foundation across
• enterprise, operations, and corporate IT.
• ·
• Establishes
• network by evaluating network performance issues including availability,
• utilization, throughput, good put, and latency; planning and executing the
• selection, installation, configuration, and testing of equipment; defining
• network policies and procedures; establishing connections and firewalls
• ·
• Maintains
• network performance by performing network monitoring and analysis, and
• performance tuning; troubleshooting network problems; escalating problems to
• vendor
• ·
• Enterprise
• Applications: ERP, CRM, HRIS, Finance, Procurement, MES, PLM, SCM, BI &
• Analytics.
• ·
• Customer
• & Commercial Platforms: e-commerce, distributor portals, mobile apps,
• loyalty platforms, Omnichannel CX.
• ·
• Operations
• Technology (OT): Plant automation, SCADA, IoT sensors, predictive maintenance,
• shop-floor analytics.
• ·
• Corporate
• IT: Network, cloud, collaboration suites, identity & access, endpoint
• management, IT service
• ·
• desk.
• ·
• Security
• & Surveillance: Cameras, access control, SOC, incident monitoring, digital
• forensics.
• ·
• Data,
• Analytics & AI: Data warehouses, lakes, governance, dashboards, ML/AI
• platforms, automation.
• ·
• Emerging
• & Future Platforms: RPA, block chain, AR/VR, digital twins, sustainability
• & carbon tracking tech.
• ·
• Secures
• network by developing network access, monitoring, control, and evaluation;
• maintaining documentation
• ·
• Prepares
• users by designing and conducting training programs; providing references and
• support
• ·
• Upgrades
• network by conferring with vendors; developing, testing, evaluating, and
• installing enhancements ICT administration
• ·
• Manage
• Company ERP hardware & related connectivity environment
• ·
• Ensure
• efficient delivery of IT services through optimal support and administration of
• the IT infrastructure
• ·
• Manage
• the ICT Support Team & drive them to deliver robust, top class IT support
• services
• ·
• Adhere
• to established IT policies and assist in development and maintenance of
• procedures, guidelines in line with the policies
• ·
• Protect
• data integrity and protection through security appliance monitoring, backups
• and virus mitigation
• ·
• Support
• IT Admin in various ERP Business support tasks during his absence.
• ·
• Recommend,
• schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations
• as and when necessary
• ·
• Accomplishes
• organization goals by accepting ownership for accomplishing new and different
• requests; exploring opportunities to add value to job accomplishments
• ·
• Ensure
• computer security (e.g. firewalls and intrusion detection systems) In charge of
• SQL installations and configuration to enable related database applications for
• administration and data management
• ·
• Liaising
• with the service providers to ensure that all operations have minimal
• interruptions
• ·
• Ensure
• the users get timely solutions
• ·
• User
• administration (setup and maintaining accounts)
• ·
• Ensure
• Maintenance of company systems
• ·
• Monitor
• system performance and troubleshoot any problems
• ·
• Create
• file systems Install software and maintain software
• ·
• Create
• a backup and recovery policy
• ·
• Oversee
• all activities at the IT Department with a close supervision of the IT Admin’s,
• CCTV Surveillance personnel and IT Interns
• KEY REQUIREMENT SKILLS AND QUALIFICATION
• ·
• Degree in computer science/ IT/Engineering/IT &
• Business
• ·
• 5+ years in IT/digital leadership with
• enterprise scope, 5+ at C-level or equivalent
• ·
• Proven record delivering multi-system
• transformations (ERP, CRM, MES, eCommerce, fleet)
• ·
• Expertise in enterprise architecture,
• cyber, AI/ML, and IT/OT convergence
• ·
• Strong financial & business acumen
• (TCO/ROI/value realization)
• ·
• Exceptional stakeholder management and
• board communication.
• HOW TO APPLY
• · If you meet the above qualifications,
• skills and