Human Resources and Organizational Development Officer
AI summary
ActionAid International Kenya is hiring a Human Resources and Organizational Development Officer in Nairobi. The role provides operational and administrative support across the employee lifecycle, including recruitment, onboarding, performance management, learning and development, benefits, welfare and separation. The officer works under the HROD Manager and ensures compliance with the AAIK Human Resources Manual and Kenyan employment legislation.
- Full-time HR role based in Nairobi
- Supports the full employee lifecycle from recruitment to separation
- Requires 3 years of experience and a BA/BSc/HND plus professional certificate
- Involves HRIS, personnel records and performance management support
- Reports to the HROD Manager and follows AAIK HR policies
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- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Human Resources and Organizational Development Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to ActionAid International Kenya and the role in Not specified.
- Add concrete examples related to internship, entregador, technology, ideally with measurable outcomes or clear responsibilities.
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Source and safety check
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- Original source link available
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- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Human Resources and Organizational Development Officer role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
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Original source description
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ActionAid is a leading international charity. We support women and children in extreme poverty. We fight for their rights and for lasting change
Human Resources and Organizational Development Officer
Job Type: Full Time
Qualifications
- BA/BSc/HND
- ,
- Professional Certificate
Experience
3 years
Location: Nairobi
Job Field: Human Resources / HR
Job Summary
The Human Resources and Organizational Development Officer (HROD Officer) provides operational and administrative support to the Human Resources and Organizational Development function at AAIK. The role supports the implementation of HR policies, procedures and people processes across the employee lifecycle and provides timely HR services to staff and management. The role maintains accurate personnel records and HRIS entries and supports recruitment, onboarding, performance management, learning and development, employee benefits, staff welfare and separation processes. The role works under the guidance of the HROD Manager and ensures that HR activities are implemented in accordance with the AAIK Human Resources Manual and applicable employment legislation in Kenya.
Supervisory Responsibilities
None. The role may coordinate activities with staff, service providers and other stakeholders as delegated by the HROD Manager.
Duties/ Responsibilities
Human Resources and Organizational Development
Support the implementation of key Human Resource (HR) and Organizational Development (OD) activities, ensuring that AAIK complies with internal HR policies and procedures and relevant employment laws and regulations, including but not limited to:
Supporting the employee life cycle within AAIK, including recruitment and induction, work permits, pay and benefits, performance management, employee wellbeing, retention and separation.
Maintaining accurate and confidential personnel records, HR files and HRIS entries and ensuring that employee information is updated promptly.
Supporting recruitment processes, including vacancy documentation, interview coordination, reference checks, pre-employment documentation and onboarding arrangements.
Supporting the administration of probation, confirmation, contract renewals, transfers and other employee lifecycle processes.
Supporting the annual performance management cycle, including communication of timelines, documentation, tracking and follow-up.
Supporting staff learning and development initiatives, including training coordination, attendance records and evaluation.
Providing accurate and timely HR information required for payroll processing and supporting administration of employee benefits, insurance and staff welfare schemes.
Responding to routine employee HR requests and enquiries in a timely and professional manner and escalating complex or sensitive matters to the HROD Manager.
Supporting HR compliance activities, including maintenance of compliance trackers and preparation of documentation for HR reviews and audits.
Supporting HR and OD projects, staff engagement activities, surveys, workshops and other people-related initiatives as delegated by the HROD Manager.
Coordinating routine communication with HR-related service providers, including insurance, medical, payroll and other providers, as delegated.
Maintaining confidentiality and appropriate handling of employee information and reporting suspected breaches of HR policy, safeguarding requirements or applicable law through the appropriate channels.
Other Duties
Support organization and coordination of relevant staff and organizational activities as assigned.
Undertake other reasonable HR/OD-related tasks assigned by the HROD Manager.
Re
quired skills/ abilities.
Good working understanding of human resource principles, practices and procedures.
Good verbal and written communication skills.
Good interpersonal, people and relationship-management skills.
Good organizational skills and attention to detail.
Good time management skills with proven ability to meet deadlines.
Ability to handle confidential and sensitive employee information with discretion.
Ability to work effectively in a busy, multicultural and at times stressful environment.
Proficiency with Microsoft Office applications, HRIS or related software.
Strong service orientation, integrity and professional conduct.
Ability to work collaboratively with staff and managers at different levels of the organization.
Education Experience
Bachelor’s degree in Human Resources Management, Business Administration, Organizational Development, Social Sciences or a related field.
At least 3 years’ relevant experience in human resources, preferably in a busy NGO/INGO or similarly structured environment.
Membership of the Institute of Human Resource Management (IHRM) or relevant professional HR body is desirable.
Practical experience in HR administration, recruitment, employee records, payroll/benefits support and performance management processes.
Experience using an HRIS or other digital employee-records system is an advantage.
Key Performance Areas
HR records and HRIS: accurate, complete and up-to-date personnel records and HRIS entries.
Recruitment and onboarding support: recruitment and onboarding administration completed accurately and within agreed timelines.
Employee lifecycle administration: contracts, probation, confirmations, renewals, transfers and exits properly documented and tracked.
Payroll and benefits support: accurate HR inputs submitted within agreed timelines and discrepancies promptly identified and escalated.
Performance and learning support: performance-cycle documentation and training coordination completed within organizational timelines.
HR service delivery: staff enquiries responded to promptly and appropriately escalated where necessary.
Compliance and confidentiality: HR activities and employee information handled in accordance with AAIK policies and applicable requirements.
Decision-Making / Accountability
Works within approved AAIK HR policies, procedures, delegated authority and applicable Kenyan employment requirements.
Provides accurate HR information and operational support within the scope of the role.
Escalates complex, sensitive, disputed or high-risk HR matters to the HROD Manager.
Does not independently approve disciplinary action, payroll exceptions, changes to employment terms, policy changes or recruitment appointments reserved for management or delegated authority.
Accountable for accuracy, confidentiality, timeliness and quality of assigned HR administration and records.
Check how your CV matches this job
Method of Application
- Send your application
- via email only,
- including your Cover Letter and Curriculum Vitae (CV) to: The Human Resources Team, ActionAid International Kenya Email:
- hresources.Kenya@actionaid.org
- Application Deadline: Monday, 5 October 2026, COB
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