Human Resource Manager
AI summary
Victoria Homestore, a growing furniture retail business with multiple branches, is seeking an experienced Human Resource Manager to lead people strategy and HR operations. The role involves developing HR strategy, managing recruitment, performance management, employee relations, compliance with Kenyan employment legislation, and driving employee engagement across the business.
- Strategic HR leadership role reporting to Head of Finance, IT and HR
- Lead end-to-end recruitment for sales, warehouse, delivery, finance and management positions
- Ensure compliance with Employment Act and Kenyan employment legislation
- Drive performance management systems and high-performance culture across branches
- Manage employee relations, grievances, disciplinary cases and workplace conflicts
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Human Resource Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Victoria Homestore and the role in Nairobi.
- Add concrete examples related to sales, retail, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Human Resource Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Victoria Homestore before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- V
- HUMAN RESOURCE MANAGER
- Victoria Homestore
- Human Resources
- Today
- Easy apply
- New
- Nairobi
- Full Time
- Retail, Fashion & FMCG
- Confidential
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- Job summary
- The successful candidate will be responsible for building a high-performance culture, strengthening employee engagement, ensuring compliance with employment legislation, and providing strategic HR support to management and branch leadership teams.
- Min Qualification:
- Bachelors
Experience
Level:
Mid level
Length:
8 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location:
Kenya
Job descriptions &
8+ Years
Employment Type: Fulltime
Reports To: Head of Finance, IT and HR.
About the Company
We are a growing furniture retail business with multiple branches and a strong commitment to delivering exceptional customer experiences through our people. We are seeking an experienced, hands-on and commercially minded Human Resource Manager to lead our people strategy and HR operations across the business.
The successful candidate will be responsible for building a high-performance culture, strengthening employee engagement, ensuring compliance with employment legislation, and providing strategic HR support to management and branch leadership teams.
Key
• Bachelor's degree in Human Resource Management, Business Administration, Industrial Relations or a related field.
• Minimum 8 years of progressive HR experience, preferably within retail, FMCG, hospitality, distribution, manufacturing or another multi-site operational environment.
• At least 3–5 years'
in a managerial or senior HR leadership position.
• Professional HR qualification and/or membership with the relevant professional body will be an added advantage.
• Strong working knowledge of Kenyan employment laws and HR best practices.
• Demonstrated
managing employee relations, disciplinary processes and performance management.
• Proven
supporting multiple branches or geographically dispersed teams.
•
in recruitment, talent management, training and employee engagement.
• Strong HR reporting, analytics and data interpretation skills.
•
working closely with senior management and operational leaders.
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Requirements
Industry: Retail – Furniture
Responsibilities
- Develop and implement the company's HR strategy in alignment with overall business objectives.
- Provide strategic HR advice to the CEO and senior management team.
- Develop and monitor the annual HR workplan, budget and key HR priorities.
- Align people initiatives with business growth, branch expansion and operational requirements.
- Provide HR leadership across all branches and departments.
- Lead end-to-end recruitment for sales, warehouse, delivery, finance, administration and management positions.
- Develop effective manpower plans based on business and branch requirements.
- Strengthen recruitment processes, including competency-based interviews, assessments, reference checks and onboarding.
- Build talent pipelines for critical retail positions.
- Ensure new employees receive an effective and structured onboarding experience.
- Develop and implement effective performance management systems across the business.
- Work with managers and team leaders to establish clear KPIs and performance expectations.
- Monitor employee performance and provide guidance on performance improvement plans (PIPs).
- Drive a culture of accountability and high performance.
- Support managers in addressing underperformance fairly, consistently and in accordance with company policy and employment law.
- Manage employee relations matters, grievances, disciplinary cases and workplace conflicts.
- Guide managers on appropriate handling of misconduct, absenteeism, poor performance and other employee issues.
- Ensure disciplinary processes are fair, consistent and properly documented.
- Draft and review HR correspondence, including warning letters, show-cause letters, disciplinary notices and separation documentation.
- Promote positive employee relations and a professional workplace environment.
- Ensure compliance with the Employment Act and other applicable Kenyan employment legislation.
- Review, update and implement HR policies, procedures and the employee handbook.
- Ensure proper management of employment contracts, leave, attendance, working hours,
Benefits
- Maintain accurate and confidential personnel records.
- Keep management informed of relevant changes in employment legislation and HR best practice.
- Develop initiatives that improve employee engagement, motivation, retention and wellbeing.
- Champion the company's values and desired workplace culture.
- Conduct employee engagement surveys and develop practical action plans based on feedback.
- Promote effective communication between management, branch teams and employees.
- Develop employee recognition and reward initiatives.
- Support culture-change and team-building initiatives.
- Conduct training needs assessments and develop annual training plans.
- Coordinate training programmes for sales teams, branch managers, team leaders and other employees.
- Develop leadership and people-management capabilities among line managers.
- Support career development, succession planning and talent management.
- Evaluate the effectiveness and impact of training programmes.
- Develop and monitor HR metrics and dashboards covering:
- Provide regular HR reports and insights to senior management.
- Use HR data to identify trends and recommend practical business solutions.
- Partner closely with Branch Team Leaders and department heads to address people-related challenges.
- Conduct regular branch visits and HR audits.
- Identify staffing, performance, discipline and engagement gaps across branches.
- Ensure consistent application of HR policies across all locations.
- Support managers in building productive, accountable and customer-focused teams.
- Oversee accurate and timely payroll inputs and HR-related payroll processes.
- Ensure proper administration of leave, benefits, employee changes and statutory requirements.
- Maintain accurate HR records and HR information systems.
- Work closely with Finance on payroll and employee-related matters.