Human Resource Manager – Employee Relations
AI summary
USIU Africa is hiring a Human Resource Manager – Employee Relations in Nairobi to lead employee relations, HR operations, compliance, and engagement across academic and non-academic units. The role requires a Bachelor’s degree in HR, Law, Business Administration or related field, CHRP(K) membership, and at least five years’ HR experience, preferably in an academic environment.
- Senior HR role reporting to the Director of Human Resources
- Focus on employee relations, compliance, and HR operations
- Requires Bachelor’s degree and CHRP(K) membership
- Minimum 5 years’ HR experience needed
- Academic or similar institutional experience is an added advantage
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Human Resource Manager – Employee Relations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to United States International University – USIU Africa and the role in Nairobi.
- Add concrete examples related to internship, entregador, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Human Resource Manager – Employee Relations role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research United States International University – USIU Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job
Summary
The ideal candidate should hold a Bachelor’s degree in Legal, Human Resources, Business Administration, or a related field, with a minimum of five (5) years’ relevant
Experience
in human resources, including proven
as an Employee Relations Specialist or similar role. Membership in the Institute of Human Resource Management (CHRP(K)) is required. The candidate must possess strong knowledge of employment laws and regulations, excellent communication, interpersonal, and analytical skills, and the ability to maintain confidentiality and handle sensitive information.
working in an academic or similar environment will be an added advantage.
Required for the Role:
A Bachelor’s degree in Legal, Human Resources, Business Administration, or a related field from a recognized university.
Membership in the Institute of Human Resource Management, CHRP(K).
Proven work
as an Employee Relations Specialist or similar role.
Minimum of five (5) years of
in human resources.
working in an academic or similar environment will be an added advantage.
Strong knowledge of employment laws and regulations.
Excellent communication, interpersonal, and analytical skills.
Ability to work independently with minimal supervision.
Proficiency in HR software systems.
Ability to maintain confidentiality and handle sensitive information.
High level of integrity.
Competencies Required for this Role:
Strong employee relations and conflict resolution skills.
Excellent mediation and negotiation capabilities.
Outstanding written and verbal communication skills.
Strong analytical and problem-solving abilities.
Excellent relationship management and stakeholder engagement skills.
Ability to manage multiple priorities and work under pressure.
High level of integrity, professionalism, and confidentiality.
Proactive, self-driven, and results-oriented approach to work.
Strong organizational and project management skills.
Proficiency in HR information systems and database management.
Job Purpose
The selected candidate will report to the Director of Human Resources, and play a critical role in providing end-to-end operational HR support to the university’s academic and non-academic units. The selected candidate will work closely with various stakeholders to develop and implement HR initiatives that align with the university’s strategic objectives, ensuring compliance with relevant labor laws and university policies while fostering a positive work environment.
Key Responsibilities/Tasks/Duties:
HR Consulting:
Provide HR expertise and guidance to departments, schools, and projects on employee-related matters and facilitate recruitment, onboarding, employee relations, and talent development.
Develop and maintain strong relationships with faculty and staff to understand their HR needs and concerns.
HR Operations:
Manage the administration of HR processes, including recruitment, payroll, benefits, and employee data management.
Ensure compliance with relevant labor laws and regulations, as well as university policies and procedures.
Employee Engagement and Development:
In liaison with the Director Human Resources, design and implement initiatives to enhance employee engagement, motivation, and retention.
Work with the Director of Human Resources to develop and deliver training programs to improve employee skills and knowledge.
Employee Relations:
Act as a primary point of contact for employees and managers regarding ER issues, providing timely guidance and support.
Address employee concerns, conflicts, and disputes through effective mediation and negotiation techniques, fostering positive outcomes.
Ensure compliance with company policies, procedures, and legal regulations, conducting investigations and recommending corrective actions as needed.
Compliance and Risk Management:
Ensure compliance with university policies, Labor Laws, and other state statutes related to employment.
Serve as a Member of the Occupational Safety, Health & Environment Committee to ensure compliance and continuous assessment to ensure safety.
Work with the Director of Human Resources to continuously evaluate the environment to identify potential risks and participate in developing strategies to mitigate them.
Communication:
Disseminate HR-related communications to employees through various channels (e.g., email, intranet, meetings).
Work with the Director Human Resources and collaborate with university communications teams to develop HR-focused content.
Projects:
Participate in special projects as assigned by the Director of Human Resources.
Key Relationships
Key Internal Stakeholders
The successful candidate will work collaboratively with all university departments, schools, and administrative units to ensure effective HR service delivery and support the institution’s strategic objectives.
Knowledge, Skills and