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HR Operations Consultant

Fanisi HR Solutions Nairobi Full Time Posted 2026-08-07
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CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience4 yearsSourceBrighterMonday KenyaSalaryKSh 90,000 - 105,000
HR Operations ConsultantHuman ResourcesNairobiFull TimeMid LevelConsultingSMEsService DeliverySOP ComplianceTraining Supportinternshipentregador
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AI summary

Fanisi HR Solutions is hiring an HR Operations Consultant in Nairobi to ensure consistent HR service delivery, SOP compliance, and quality across client accounts. The role supports consulting services, training, business development, and internal coordination. Salary is KSh 90,000–105,000 for a mid-level candidate with around 5 years of HR operations experience.

  • Mid-level HR operations role with consulting and client service focus
  • Salary KSh 90,000–105,000 in Nairobi, full-time
  • Requires Bachelor's in HR or related field and 4–5 years experience
  • Experience in consulting, SMEs, or professional services preferred
  • Involves SOP compliance, training support, and business development

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh 90,000 - 105,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required4+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest HR Operations Consultant evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Fanisi HR Solutions and the role in Nairobi.
  • Add concrete examples related to internship, entregador, finance, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this HR Operations Consultant role in internship, entregador?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Fanisi HR Solutions before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • HR Operations Consultant
  • Fanisi HR Solutions
  • Human Resources
  • 1 week ago
  • Easy apply
  • New
  • Nairobi
  • Full Time
  • Recruitment
  • KSh
  • 90,000 - 105,000
  • Share link
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  • Job summary
  • The role ensures the consistent execution of HR operational processes, adherence to internal Standard Operating Procedures (SOPs), and high-quality service delivery across all client accounts.
  • Min Qualification:
  • Bachelors

Experience

  • Level:
  • Mid level
  • Length:
  • 5 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • Minimum of 4–5 years of progressive
  • in HR Operations
  • working with SMEs
  • within a consulting, advisory, or professional services environment is highly preferred.
  • Demonstrated
  • supporting training and organizational development initiatives.
  • Exposure to business development, proposal writing, or client relationship management will be an advantage
  • developing, implementing, or monitoring SOPs and operational processes.
  • Confident before a camera and willing to participate in webinars and panel discussions
  • Key Competencies
  • Excellent understanding of HR operations and HR best practices.
  • Knowledge of SME business environments and operational challenges.
  • Passionate about facilitation and training delivery capabilities.
  • Ability to create training content
  • Business development and client engagement skills.
  • Strong attention to detail and commitment to quality standards.
  • Ability to manage multiple priorities and deadlines.
  • Excellent communication and stakeholder management skills.
  • Good writing skills
  • Problem-solving and analytical thinking abilities.
  • High level of professionalism, integrity, and accountability.
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  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

Key

Responsibilities

  • Client Service Delivery & Operational Support
  • Support Account Managers in the execution and delivery of HR consulting services to clients.
  • Provide technical HR guidance and operational support to Account Managers on client assignments.
  • Assist in resolving client queries and escalations in collaboration with Account Managers and the Lead Consultant.
  • Monitor client service delivery processes to ensure consistency, quality, and compliance with company standards.
  • Support the implementation of HR solutions, policies, and initiatives for client organizations.
  • Ensure timely completion of client deliverables and follow-up actions.
  • Prepare client reports, documentation, and presentations as required.
  • SOP Compliance & Quality Assurance
  • Ensure all client engagements are executed in accordance with established Standard Operating Procedures (SOPs).
  • Monitor compliance with internal service delivery standards and recommend corrective actions where necessary.
  • Conduct periodic reviews of processes and documentation to ensure quality and consistency.
  • Support the continuous improvement of internal systems, processes, templates, and service delivery frameworks.
  • Promote best practices and operational excellence across all client-facing activities.
  • Training & Capacity Building
  • Support the Lead Consultant in conducting training needs assessments for clients.
  • Assist in the design, development, and delivery of training programs, workshops, and capacity-building initiatives.
  • Prepare training materials, presentations, participant guides, and evaluation tools.
  • Coordinate training logistics and participant engagement activities.
  • Support post-training evaluations and prepare reports on training outcomes and recommendations.
  • Business Development Support
  • Support business development initiatives aimed at growing the consulting portfolio.
  • Participate in lead generation, networking, and client engagement activities.
  • Assist in preparing proposals, presentations, concept notes, and client pitches.
  • Conduct market research to identify potential clients and business opportunities.
  • Support relationship management activities with existing and prospective clients.
  • Contribute ideas for new consulting, training, and HR service offerings.
  • Internal Coordination & Team Support
  • Work closely with Account Managers to ensure smooth coordination of client activities.
  • Support resource planning and project coordination across multiple client engagements.
  • Maintain accurate project records, client documentation, and activity reports.
  • Facilitate communication between the Lead Consultant, Account Managers, and other internal stakeholders.
  • Participate in internal planning meetings and continuous improvement initiatives.
  • Qualifications &

Education

  • Bachelor's Degree in Human Resource Management, Business Administration, or a related field
  • Professional HR qualification such as CHRP-(K), IHRM Membership, or equivalent is an added advantage.
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-14.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.