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Hotel Supervisor

Brites Management Services Limited Nairobi Full Time Posted 2026-08-07
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CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKES 30,000-40,000AddressThika Road
hotel supervisorhospitalitynairobithika roadfull timeoperations managementguest relationssupervisoryentry levelkenyahospitalitycall_center
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AI summary

Brites Management Services Limited is hiring a Hotel Supervisor to oversee day-to-day hotel operations along Thika Road, Nairobi. The role involves supervising front office, housekeeping, restaurant and support staff, ensuring guest satisfaction, maintaining hygiene and safety standards, and supporting inventory and cost-control activities. Salary is KES 30,000–40,000, and applications are submitted via email on a rolling basis.

  • Full-time hotel supervisor role based on Thika Road, Nairobi
  • Salary range KES 30,000–40,000
  • Requires diploma in hospitality or related field
  • Needs 2–4 years hospitality experience with at least 1 year supervisory
  • Apply by sending CV to recruitment@britesmanagement.com
  • Interviews on a rolling basis; only shortlisted candidates contacted

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KES 30,000-40,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required2+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in hospitality, call_center, no_experienceThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Hotel Supervisor evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Brites Management Services Limited and the role in Nairobi.
  • Add concrete examples related to hospitality, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Hotel Supervisor role in hospitality, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Brites Management Services Limited before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • HOTEL SUPERVISOR
  • Brites Management Services Limited
  • Hospitality & Leisure
  • 1 week ago
  • Easy apply
  • New
  • Nairobi
  • Full Time
  • Hospitality & Hotel
  • Confidential
  • Share link
  • Share on WhatsApp
  • Share on LinkedIn
  • Share on Facebook
  • Share on Twitter
  • Share via SMS
  • Job summary
  • Supervise day-to-day hotel operations to ensure smooth service delivery.
  • Min Qualification:
  • Diploma

Experience

  • Level:
  • Entry level
  • Length:
  • 2 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • at all times.
  • Staff Supervision
  • ·
  • Supervise
  • front office, housekeeping, restaurant, and support staff.
  • ·
  • Prepare
  • duty rosters and ensure adequate staffing levels.
  • ·
  • Monitor
  • employee attendance, punctuality, grooming, and performance.
  • ·
  • Train,
  • coach, and mentor team members on service standards and operational procedures.
  • Housekeeping & Facility Management
  • ·
  • Ensure
  • guest rooms, public areas, and facilities are clean, safe, and well-maintained.
  • ·
  • Conduct
  • regular inspections of rooms and common areas.
  • ·
  • Report
  • maintenance issues and follow up on repairs.
  • ·
  • Monitor
  • cleanliness and hygiene standards throughout the hotel.
  • Food & Beverage Coordination
  • ·
  • Support
  • the smooth operation of restaurant, bar, and catering services.
  • ·
  • Ensure
  • food safety, hygiene, and customer service standards are maintained.
  • ·
  • Coordinate
  • with kitchen and service teams to meet guest expectations.
  • Inventory & Cost Control
  • ·
  • Monitor
  • stock levels of housekeeping, food, beverage, and operational supplies.
  • ·
  • Assist
  • with inventory management and stock-taking activities.
  • ·
  • Minimize
  • wastage and support cost-control initiatives.
  • Health, Safety & Compliance
  • ·
  • Ensure
  • compliance with health, safety, and hospitality regulations.
  • ·
  • Promote
  • workplace safety and hygiene standards.
  • ·
  • Handle
  • incidents and emergencies according to hotel procedures.
  • Reporting & Administration
  • ·
  • Prepare
  • daily operational reports and shift handover reports.
  • ·
  • Maintain
  • records relating to guest feedback, incidents, and staff performance.
  • ·
  • Assist
  • management in implementing operational improvements.
  • KEY REQUIREMENT SKILLS AND QUALIFICATION
  • ·
  • Diploma or Degree in Hospitality
  • Management, Hotel Management, Tourism Management, Business Administration, or a
  • related field
  • ·
  • Minimum 2–4 years of
  • in the
  • hospitality industry
  • ·
  • At least 1 year in a supervisory role
  • within a hotel, lodge, resort, or serviced apartment
  • ·
  • managing guest services and
  • hotel operations is an added advantage.
  • ·
  • Strong leadership and team management
  • skills.
  • ·
  • Excellent customer service and
  • interpersonal skills.
  • ·
  • Good problem-solving and
  • conflict-resolution abilities.
  • HOW TO APPLY
  • · If you meet the above qualifications,
  • skills and
  • share CV on recruitment@britesmanagement.com
  • · Interviews will be carried out on a
  • rolling basis until the position is filled.
  • · Only the shortlisted candidates will be
  • contacted.
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  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
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Requirements

  • JOB TITLE
  • HOTEL SUPERVISOR
  • NATURE OF JOB
  • FULL TIME
  • INDUSTRY
  • HOSPITALITY
  • SALARY
  • KSHS.30,000-40,000
  • JOB LOCATION
  • THIKA ROAD
  • DUTIES AND

Responsibilities

  • Operations
  • Management
  • ·
  • Supervise
  • day-to-day hotel operations to ensure smooth service delivery.
  • ·
  • Monitor
  • adherence to hotel policies, procedures, and service standards.
  • ·
  • Coordinate
  • activities across departments to ensure efficient operations.
  • ·
  • Address
  • operational challenges and implement timely solutions.
  • Guest Relations & Customer Service
  • ·
  • Ensure
  • guests receive professional, friendly, and efficient service.
  • ·
  • Handle
  • guest inquiries, complaints, and special requests promptly.
  • ·
  • Monitor
  • customer satisfaction and implement service improvement initiatives.
  • ·
  • Ensure
  • a welcoming and positive guest
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-24.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.