Hostess
AI summary
BrighterMonday Consulting is hiring a Hostess in Nairobi to welcome guests, manage reservations, coordinate seating, and ensure a professional first impression. The role requires a diploma, at least one year of front-office or hospitality experience, and strong customer service skills. Salary is Ksh. 25,000–30,000 for full-time work.
- Full-time hostess role in Nairobi with salary Ksh. 25,000–30,000
- Requires diploma and at least 1 year of hospitality or front-office experience
- Focus on guest reception, reservations, and professional customer service
- Female candidates aged 23–28 are encouraged to apply
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Ksh. 25,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, HospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Hostess evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Consulting and the role in Nairobi.
- Add concrete examples related to call_center, no_experience, Hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Hostess role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BrighterMonday Consulting before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Hostess
- BrighterMonday Consulting
- Hospitality & Leisure
- Today
- Easy apply
- New
- Nairobi
- Full Time
- Confidential
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- Job summary
- The Hostess will be responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring every customer receives a professional and memorable first impression.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- Minimum of a Diploma in Hospitality Management, Business Administration,Customer Service, or a related field.
- At least 1 year of
- in a Front Office, Hostess, Guest Relations,Reception, or Customer Service role.
- Previous
- in the hospitality industry will be an added advantage.
- Key Competencies
- We are looking for someone who:
- Has excellent interpersonal and customer service skills.
- Demonstrates excellent telephone etiquette.
- Has strong problem-solving and conflict resolution abilities.
- Is professional, confident, and well-groomed.
- Can multitask and remain calm under pressure.
- Is proactive, dependable, and able to work with minimal supervision.
Requirements
Salary: Ksh. 25,000 - 30,000
The Role
The Hostess will be responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring every customer receives a professional and memorable first impression. The successful candidate will work closely with the service team to deliver exemplary customer experiences while maintaining the highest standards of professionalism.
Key
Responsibilities
- Welcome guests warmly and professionally upon arrival.
- Manage guest reservations and coordinate seating arrangements efficiently.
- Answer incoming calls professionally and handle customer inquiries promptly.
- Maintain excellent communication with guests throughout their visit.
- Coordinate with the service team to ensure smooth guest flow and timely seating.
- Handle guest concerns or complaints professionally and escalate issues where necessary.
- Maintain an organized reception area that reflects Charlie’s Corp’s brand standards.
- Support branch operations to ensure exceptional customer service is consistently delivered.
- Perform any other duties assigned by the Branch Manager or Management.
- Qualifications &
Preferred Qualifications
- Candidate Profile
- Female candidates are encouraged to apply.
- age: 23–28 years.
- Pleasant personality with a positive attitude.
- Passionate about delivering exceptional guest experiences.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job