Head of Engineering, Sales & Marketing Tools
AI summary
Moniepoint is hiring a Head of Engineering to lead the Sales and Marketing Tools platform, which powers MonieCRM and related systems for a large field sales network. The role focuses on platform engineering, legacy modernisation, and reliability at over 20 million users, with strong emphasis on Java, distributed systems, and financial correctness. Based in Nairobi, Kenya.
- Senior engineering leadership role owning MonieCRM and related sales/marketing platforms.
- Focus on platform engineering, re-architecture, and reliability at 20M+ user scale.
- Requires 10-15 years of software engineering experience and at least 5 years managing managers.
- Hands-on Java and Spring Boot background required, plus large team leadership experience.
- Fintech or payments background strongly preferred; CRM experience explicitly not required.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, entregador, restauranteThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head of Engineering, Sales & Marketing Tools evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Moniepoint and the role in Nairobi.
- Add concrete examples related to sales, entregador, restaurante, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head of Engineering, Sales & Marketing Tools role in sales, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Moniepoint before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales
Experience
and support.
A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.
Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech
is genuinely not required.
Who You Are
You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
5+ years of hands-on, production-level
writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
At least 5 years of
managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
You have proven platform engineering
at scale — building and running complex distributed systems, not feature delivery alone.
You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
You have managed and developed large engineering teams of 20 or more members.
building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
A fintech or payments background is strongly preferred. CRM or SalesTech domain
is nice to have and explicitly not required.
Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.
Cultural Alignment
As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.
Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.
What Success Looks Like In The Role
Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
Commercial teams able to move faster because the tooling beneath them is dependable.
A high-performing engineering team with a strong bench of managers and senior engineers.
Why Join Us
Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
A genuine platform modernisation mandate with the autonomy and backing to see it through.
Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.