Guest Relations & Reservations Officer
AI summary
Bliss Resort Mombasa is hiring a Guest Relations & Reservations Officer on a full-time basis. The role requires a diploma or degree in hospitality, tourism, business or a related field, plus at least two years of experience in hotel reservations, front office or guest relations. Candidates should apply by email with their CV and relevant documents before the 14 November 2026 deadline.
- Full-time role at a Mombasa resort
- Requires diploma or degree in hospitality, tourism or business
- Minimum 2 years experience in reservations, front office or guest relations
- Hotel PMS and OTA platform experience is an added advantage
- Apply by email with CV and relevant documents
- Deadline is 14 November 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Guest Relations & Reservations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Bliss Resort Mombasa and the role in Not specified.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Mimus Jobs Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-14.
Source and safety check
- Mimus Jobs Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-14
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Guest Relations & Reservations Officer role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Bliss Resort Mombasa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Guest Relations & Reservations Officer
- Bliss Resort Mombasa
- ·
- Hotels & Restaurants
- Full Time
- Mombasa
- Mombasa
- Deadline:
- 14 November 2026
- Posted
- August 15, 2026
Requirements
- Diploma/Degree in Hospitality, Tourism, Business or related field
- Minimum 2 years’
Experience
- in hotel reservations, front office or guest relations
- with Hotel PMS and OTA platforms is an added advantage
- Excellent communication and customer service skills
- Strong sales, upselling and problem-solving abilities
- Ability to work effectively under pressure and as part of a team
- Interested candidates should submit their CV and relevant documents to
- [email protected]
- Qualifications
- BA/BSc/HND , Diploma
- Required
- 2 years
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