Guest Relations & Reservations Officer
AI summary
Bliss Resort Mombasa is hiring a Guest Relations & Reservations Officer on a full-time basis. The role requires a diploma or degree in Hospitality, Tourism, Business or a related field and at least two years of experience in hotel reservations, front office or guest relations. Experience with hotel PMS and OTA platforms is an added advantage.
- Full-time role at a resort in Mombasa
- Requires 2 years of hotel reservations, front office or guest relations experience
- Diploma or degree in Hospitality, Tourism, Business or related field required
- Experience with hotel PMS and OTA platforms is an added advantage
- Apply by sending CV and relevant documents to hr@bliss.co.ke
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in MombasaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Guest Relations & Reservations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Bliss Resort Mombasa and the role in Mombasa.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Guest Relations & Reservations Officer role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Mombasa under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Bliss Resort Mombasa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
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contact us
Welcome to Bliss Resort where the art of hospitality is elevated to new heights. A harmonious blend of luxury and comfort fused with architectural brilliance. As we embark on this virtual journey through our resort, we invite you to discover what makes Bliss Resort an unparalleled haven of indulgence and relaxation.
Read more about this company
Guest Relations & Reservations Officer
Job Type
Full Time
Qualification
BA/BSc/HND
,
Diploma
Experience
- 2 years
- Location
- Mombasa
- Job Field
- Food, Beverage and Hospitality
- in hotel reservations, front office or guest relations
- with Hotel PMS and OTA platforms is an added advantage
- Excellent communication and customer service skills
- Strong sales, upselling and problem-solving abilities
- Ability to work effectively under pressure and as part of a team
- Check how your CV aligns with this job
- Method of Application
- Interested candidates should submit their CV and relevant documents to
- hr@bliss.co.ke
- Build your CV for free.
- Download in different templates.
Requirements
- Diploma/Degree in Hospitality, Tourism, Business or related field
- Minimum 2 years’