Guest Relations & Property Coordinator (Hospitality)
AI summary
Summit Recruitment and Search is hiring a Guest Relations & Property Coordinator for serviced apartment operations in Nyali, Mombasa. The role involves overseeing daily operations, supervising housekeeping and caretaker teams, managing guest relations and complaints, optimizing apartment inventory and pricing across travel platforms, and maintaining the property’s digital presence. Applicants should have a degree or diploma in Hospitality Management or a related field and relevant supervisory experience.
- Full-time hospitality role based in Nyali, Mombasa
- Focus on serviced apartment operations and guest experience
- Requires degree or diploma in Hospitality Management or related field
- Experience with Property Management Systems (PMS) preferred
- Application deadline: 2nd October 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in entregador, Guest Relations, Property CoordinatorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Guest Relations & Property Coordinator (Hospitality) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Summit Recruitment and Search and the role in Not specified.
- Add concrete examples related to entregador, Guest Relations, Property Coordinator, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Guest Relations & Property Coordinator (Hospitality) role in entregador, Guest Relations?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Summit Recruitment and Search before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
Guest Relations & Property Coordinator (Hospitality) – Nyali
Job Type
Full Time
Qualification
BA/BSc/HND
,
Diploma
Experience
- Location
- Mombasa
- Job Field
- Food, Beverage and Hospitality
- Key
- from check-in to checkout.
- Supervise housekeeping and caretaker teams, ensuring high standards of cleanliness, hygiene, maintenance, and overall property presentation.
- Manage guest relations, handle complaints professionally, and resolve operational issues promptly to maintain high satisfaction and positive reviews.
- Manage apartment inventory, availability, and pricing across travel platforms to maximize occupancy and revenue.
- Monitor market trends, demand patterns, and competitor pricing, applying data-driven pricing and revenue optimization strategies.
- Oversee digital presence including travel platform listings, social media platforms, and online guest reviews to strengthen brand visibility and reputation.
- Ensure accurate use of the Property Management System (PMS) for bookings, reporting, reconciliations, and operational tracking, while supporting management reports.
- Key Qualifications
- Degree or Diploma in Hospitality Management, Property Management, Marketing, or a related field.
- Prior
- in serviced apartments, hospitality operations, or a similar supervisory role.
- Hands-on
- with Property Management Systems (PMS) (
- with multiple systems is an advantage).
- Strong background in guest services, operations supervision, and team leadership.
- Deadline for applications:
- 2nd Octorber 2026
- Check how your CV aligns with this job
- Method of Application
- Interested and qualified? Go to
- Summit Recruitment and Search on summitrecruitment-search.com
- to apply
- Build your CV for free.
- Download in different templates.
Responsibilities
Oversee day-to-day serviced apartment operations to ensure smooth service delivery and an excellent guest