Growth & Product Operations Lead – Africa
AI summary
CDL is hiring a Growth & Product Operations Lead – Africa in Nairobi. The role manages the operational interface between product development, data, revenue, and customer acquisition, including product operations, paid acquisition, integrations, and performance reporting. Full-time position requiring a bachelor’s degree and proven experience in product operations, growth, or digital performance marketing.
- Full-time role based in Nairobi with Africa-wide scope
- Covers product operations, paid acquisition, partnerships, and data reporting
- Requires bachelor’s degree and relevant digital/growth experience
- Hands-on media buying and campaign optimization experience needed
- Strong focus on CPI, CAC, LTV, and performance analytics
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Growth & Product Operations Lead – Africa evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CDL and the role in Nairobi.
- Add concrete examples related to sales, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Growth & Product Operations Lead – Africa role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CDL before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
- contact us
- CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
- Read more about this company
- Growth & Product Operations Lead – Africa
- Job Type
- Full Time
- Qualification
- BA/BSc/HND
Experience
Location
Nairobi
Job Field
Marketing and Communication
Job Objective
To manage the operational interface between product development, data, revenue, and customer acquisition. The role will ensure product features are effectively delivered, performance is accurately tracked, paid acquisition activities are optimized, and growth initiatives are executed efficiently, enabling senior leadership and technical teams to remain focused on strategic priorities and product development.
Key
Bachelor’s degree in Business, Marketing, Information Technology, Computer Science, Engineering, or a related field.
Proven
in Product Operations, Growth, Performance Marketing, Digital Operations, or a related role within a digital or mobile-focused company.
Strong hands-on
in media buying and paid customer acquisition, including paid social, programmatic advertising, or application-install campaigns.
Demonstrated understanding of CPI, CAC, LTV, conversion rates, and customer acquisition economics.
Strong analytical skills with
using Google Analytics, advertising platform dashboards, and other digital performance tools.
Ability to interpret data, identify trends, and translate insights into practical business decisions.
Strong organisational and process-management skills, with the ability to independently develop systems and documentation.
coordinating product development, software releases, testing, or technology integrations.
Ability to work independently in a lean, fast-paced, and results-oriented environment.
with African digital, mobile, telecommunications, subscription, or technology products will be an added advantage.
Strong communication and stakeholder management skills.
Non-Negotiable Requirement
Hands-on media buying
is mandatory.
The successful candidate must have personally:
Managed paid advertising budgets.
Set up and executed paid acquisition campaigns.
Monitored campaign performance and acquisition costs.
Tracked CPI, CAC, LTV, and related growth metrics.
Optimized advertising channels based on performance data.
Strong analytics and mobile product
are highly valuable, but the ability to personally manage paid acquisition and take ownership of the resulting growth metrics is essential.
Check how your CV aligns with this job
Method of Application
Interested and qualified? Go to
CDL Human Resource on cdl.zohorecruit.com
to apply
Build your CV for free.
Download in different templates.
Responsibilities
- Product Operations & Quality Assurance
- Lead quality assurance for all product releases by defining test cases, conducting checks, identifying issues, and tracking them through resolution.
- Monitor product performance and maintain regular reports covering subscriber numbers, customer acquisition funnels, product usage, and feature performance.
- Develop product requirements, specifications, and task documentation based on agreed business priorities.
- Coordinate activities between development teams and other business functions to ensure clear communication and timely delivery.
- Establish and maintain operational processes and documentation to improve efficiency and accountability.
- Paid Acquisition & Growth
- Lead the execution of paid customer acquisition campaigns, including campaign setup, budget allocation, performance monitoring, and optimization.
- Manage advertising budgets and track key acquisition metrics, including Cost Per Install (CPI), Customer Acquisition Cost (CAC), and Customer Lifetime Value (LTV).
- Analyse campaign performance and optimize channels to improve customer acquisition efficiency and return on investment.
- Work closely with Marketing and Partnerships teams on audience targeting, creative development, market insights, and campaign strategy.
- Identify opportunities to improve customer acquisition, conversion, engagement, and retention through data-driven growth initiatives.
- Partnerships & Integrations
- Coordinate telecommunications, billing, payment, and technology partner integrations.
- Manage integration requirements, testing activities, implementation plans, and go-live checklists.
- Work with relevant internal and external stakeholders to resolve integration and operational issues promptly.
- Data & Performance Management
- Produce and maintain accurate performance dashboards and reports.
- Analyse subscriber, funnel, campaign, and product data to identify trends, opportunities, and areas requiring improvement.
- Translate data into actionable recommendations for growth and operational decision-making.
- Ensure key performance metrics are consistently monitored and communicated to relevant stakeholders.
Requirements
Key Skills &