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Graduate Trainee (Customer Relations & Content Creation)

Betech Solar Solutions Kenya Contract Posted 2026-09-22
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CountyNairobiCityNot specifiedContractContractPosted2026-09-22Close dateNot specifiedExperienceNot specifiedSourceMyJobMag KenyaSalaryKSh 16,000 - KSh 30,000/month
graduate traineecustomer servicecontent creationsocial medianairobiinternshipsolar energymarketingcontractentry levelsalescall_center
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AI summary

Betech Solar Solutions is hiring a confident and customer-focused Graduate Trainee in Nairobi for a 3-month paid internship with a KSh 20,000 monthly stipend. The role involves handling customer inquiries, creating marketing content, appearing in videos, and supporting social media and website activities. High-performing trainees may be considered for contract extension or full-time employment.

  • 3-month paid internship with KSh 20,000 monthly stipend
  • Based in Nairobi, Kenya
  • Customer service, content creation, and social media duties
  • On-camera and video content work required
  • Possible extension or full employment based on performance

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh 16,000 - KSh 30,000/month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Graduate Trainee (Customer Relations & Content Creation) evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Betech Solar Solutions and the role in Not specified.
  • Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from MyJobMag Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • MyJobMag Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Graduate Trainee (Customer Relations & Content Creation) role in sales, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Betech Solar Solutions before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt,
  • contact us
  • In-store shopping · Delivery · Reservations · Online booking · In-store pickup
  • Customer Service & Content Creation Graduate Trainee
  • Job Type
  • Contract
  • Qualification
  • BA/BSc/HND
  • ,
  • Diploma
  • ,
  • MBA/MSc/MA
  • ,
  • Postgraduate Diploma
  • ,
  • Professional Certificate
  • ,
  • Vocational

Experience

  • Location
  • Nairobi
  • Job Field
  • Content, Editorial and Journalism
  • ,
  • Customer Care, Success and Service
  • ,
  • Graduate Jobs
  • Salary Range
  • KSh 16,000 - KSh 30,000/month
  • Job Summary
  • Betech Solar Solutions is seeking a confident, talkative, presentable, persuasive, and customer-focused Graduate Trainee to support our customer service, content creation, social-media, and website activities.
  • This is a
  • 3-month paid internship
  • with a monthly stipend of
  • Ksh 20,000
  • . The successful candidate must be comfortable speaking with customers, appearing on camera, and creating engaging content that promotes our solar products, services, and completed projects.
  • Based on performance and business needs, Betech Solar Solutions may extend the internship or offer full employment to a candidate who meets our expectations.
  • Key

Responsibilities

  • Respond professionally to customer inquiries through WhatsApp, phone calls, social media, email, and website channels.
  • Follow up on customer leads, quotations, orders, deliveries, payments, and after-sales requests.
  • Create engaging marketing content, including product photos, captions, short videos, project posts, and customer updates.
  • Appear in product videos, demonstrations, live sessions, and social-media content.
  • Take photos and videos of products, projects, installations, customer demonstrations, and team activities.
  • Upload and update product photos, videos, descriptions, prices, promotions, and other content on the Betech website.
  • Assist with posting and managing content on TikTok, Facebook, Instagram, WhatsApp Status, and other social-media channels.
  • Support digital marketing campaigns and help generate qualified customer leads.
  • Maintain customer records, content schedules, lead follow-up trackers, and daily activity reports.
  • Support the sales, marketing, and customer service teams with other reasonable assigned duties.
  • Qualifications and

Requirements

  • Recent graduate from 2025 or 2026, or a final-year student awaiting graduation.
  • Diploma or degree in Customer Service, Business, Marketing, Communications, Media, Public Relations, or a related field.
  • Excellent spoken and written English and Kiswahili.
  • Very confident, talkative, persuasive, and professional when engaging customers.
  • Comfortable appearing on camera for product videos, demonstrations, live sessions, and social-media content.
  • Strong interest in customer service, digital marketing, social media, sales, and content creation.
  • Basic skills in Canva, CapCut, content writing, video editing, social-media posting, and website content uploading are an added advantage.
  • Organized, proactive, responsible, presentable, and willing to learn.
  • Able to work from Nairobi.
  • Check how your CV aligns with this job
  • Method of Application
  • Applicants must submit the following through the Betech Career page:
  • Updated CV.
  • Cover letter explaining their interest in the role.
  • A link to a TikTok video showing previous content-creation work, a content assignment, presentation, promotional video, or similar work. This does not have to be the applicant’s personal TikTok account.
  • Shortlisted candidates will later be invited to submit a one-minute introduction video explaining why they are suitable for the opportunity. This will help us assess their communication skills, confidence, presentation ability, and comfort in front of the camera.
  • Apply online through the Betech Career page:
  • https://www.betech.co.ke/career
  • Only shortlisted candidates will be contacted.
  • Interested and qualified? Go to
  • Betech Solar Solutions on www.betech.co.ke
  • to apply
  • Build your CV for free.
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Source and provenanceSource: MyJobMag Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.