Global Financial Shared Services Manager
AI summary
Innovations for Poverty Action (IPA) is hiring a Global Financial Shared Services Manager in Nairobi to build and lead a new Shared Services Center within the Global Finance team. The role involves designing processes, managing a small team, and overseeing accounts payable, reconciliations, intercompany transactions, and reporting across IPA offices worldwide. Candidates need a BA/BSc/HND, a professional certificate, and at least 7 years of experience in finance or accounting.
- Senior finance role building a new Shared Services Center from scratch
- Lead and supervise a team of up to five shared services staff
- Oversee AP, reconciliations, intercompany, and month-end close globally
- Requires BA/BSc/HND, professional certificate, and 7 years experience
- Based in Nairobi with coordination across country offices and HQ
AI job guide
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AI salary guide
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Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
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Application tips for this job
- Place your strongest Global Financial Shared Services Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Innovations for Poverty Action (IPA) and the role in Not specified.
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Interview preparation
- What experience makes you a strong fit for this Global Financial Shared Services Manager role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
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Original source description
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- Innovations for Poverty Action (IPA) is a non-profit organization dedicated to discovering and promoting effective solutions to global poverty problems.
- In close partnership with decision makers - the policymakers, practitioners, investors, and donors working with the poor around the world - IPA designs and evaluates potential solutions to poverty problems ...
- Global Financial Shared Services Manager
- Job Type
- Full Time
- Qualification
- BA/BSc/HND
- ,
- Professional Certificate
Experience
7 years
Location
Nairobi
Job Field
Finance / Accounting / Audit
Job Summary
The Global Financial Shared Services Manager will lead IPA's newly established Shared Services Center within the Global Finance team. The role is responsible for building the center from the ground up — designing processes, developing a team of up to five staff, and serving as the primary point of contact for country office finance teams and headquarters leadership. The Shared Services Manager will ensure timely, accurate, and compliant processing of accounts payable, journal entries, expense reports, intercompany transactions, and bank and balance sheet reconciliations across all IPA entities worldwide.
in accounting, including at least three years of direct supervisory experience.
Demonstrated
leading or working in a shared services, business process outsourcing (BPO), or centralized finance environment.
Full professional proficiency in English and Spanish, written and spoken.
Strong working knowledge of accounts payable processes, general ledger accounting, and internal controls.
Proficiency with ERP systems, preferably NetSuite, and advanced Microsoft Excel skills.
Proven ability to collaborate across time zones and cultures, with strong written and verbal communication skills.
supporting multi-currency and multi-country accounting operations.
Certified Public Accountant (CPA), Chartered Accountant (CA), or equivalent professional certification. (preferred)
Master's degree in accounting, finance, or business administration. (preferred)
with nonprofit, international development, or donor-funded organizations, including familiarity with USG and FCDO requirements. (preferred)
Demonstrated
designing or improving accounting processes across multiple entities or geographies. (preferred)
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Method of Application
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Responsibilities
- Operations and Service Delivery
- Lead day-to-day operations of the Shared Services Center, covering accounts payable, journal entry processing, intercompany transactions, and bank and balance sheet reconciliations for all IPA offices.
- Establish and monitor service-level agreements (SLAs) with country offices and headquarters, including processing turnaround times, accuracy rates, and query resolution timelines.
- Coordinate with country office finance staff to resolve queries, address missing documentation, clear reconciliation discrepancies, and ensure completeness of month-end close activities.
- Provide coverage to country office finance teams during periods of staff transition.
- Support all offices with audit requests as needed.
- Process Design and Continuous Improvement
- Identify opportunities for automation, system improvements, and process simplification, and lead implementation in coordination with IT and Global Finance teams.
- Develop performance dashboards and key performance indicators (KPIs) for the Shared Services function, and report results to senior finance leadership on a regular cadence.
- Build team capacity to take on additional
- with a consistent level of excellence.
- Team Leadership and Talent Development
- Recruit, onboard, and supervise a team of up to three Shared Services staff.
- Set individual performance objectives, conduct performance reviews, and support professional development.
- Design and deliver training for junior staff on accounting tasks, reconciliation procedures, NetSuite operations, and country-specific requirements; maintain training documentation for knowledge continuity.
- Monitor individual and team workload across country assignments; adjust capacity allocation and escalate resourcing needs proactively.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Compliance and Controls
- Ensure all transactions comply with IPA policies, donor requirements, and relevant accounting standards.
- Support internal and external audits by providing required documentation.
- Maintain clear segregation of duties between the Shared Services Center and country office banking and treasury functions.
- Stakeholder Engagement and Reporting
- Serve as the primary liaison between the Shared Services Center, country office finance teams, and headquarters Global Finance.
- Oversee generation of monthly financial reports for distribution to country office finance teams and leadership.
- Lead regular check-ins and reporting meetings with country office finance leads, providing updates on month-end close status, outstanding issues, and team performance.
- Communicate process changes, training requirements, and service updates to all stakeholders.
- Contribute to cross-functional projects related to finance transformation and other global initiatives as needed.
- Qualifications
- Bachelor's degree in accounting or finance.
- Minimum seven years of progressive