Job in Kenya
General Manager
CountyNairobi CountyCityNot specifiedContractFull TimePosted2026-09-18Close date2026-09-30Experience8 yearsSourceCorporate Staffing KenyaSalaryOpen
general managerhotel managementhospitalitynairobifull timeleadershiphodsenior managementsalessecurityhospitalityinternship
AI summary
The Luke Hotel in Nairobi is hiring a General Manager to provide overall leadership and accountability for its 182-bed independent mid-scale property. The role involves executing the business plan, driving revenue and profitability, leading all Heads of Department, ensuring compliance, and maintaining strong stakeholder relationships. A Bachelor’s degree in Hospitality Management or Business Administration and 8–10+ years of progressive hotel management experience are required.
- Senior leadership role reporting to ownership/board of directors
- Leads all hotel divisions and Heads of Department in Nairobi
- Requires 8–10+ years progressive hotel management experience
- Deadline to apply is 30/09/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to The Luke Hotel and the role in Not specified.
- Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research The Luke Hotel before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: General Manager
Date Posted: 18/09/2026
Job Type: Full Time
Job Level: Management
Employer: The Luke Hotel
Industry: Hospitality
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/09/2026
- Employment Level: HOD / Leadership
- Reporting To: Ownership /Board of Directors
- Hospitality Jobs. The Luke Hotel Jobs. General Manager providing overall leadership and accountability for the hotel, requiring a Bachelor’s degree in Hospitality Management or Business Administration with 8-10+ years progressive hotel management
Experience
- including substantial senior leadership responsibility, in a hospitality environment, on-site role.
- and service standards across rooms, food and beverage, conferences, recreation and support functions.
- Drive revenue growth, profitability, occupancy, conference business and cost discipline together with Sales, Finance and operational HODs.
- Review management accounts, departmental budgets, forecasts, payroll, expenditure, procurement and capital requirements.
- Ensure strong internal controls, revenue assurance, credit control, purchasing discipline and proper use of hotel assets.
- Lead workforce planning, recruitment of senior leaders, performance management, succession planning and management development.
- Ensure the hotel complies with statutory, licensing, health and safety, food safety, labour, security and other operational requirements.
- Oversee procurement, stores and supplier performance at executive level, ensuring transparent purchasing and value for money.
- Chair management/HOD meetings and ensure decisions are translated into measurable actions and deadlines.
- Maintain effective relationships with owners, key corporate clients, suppliers, regulators and other stakeholders.
- Lead crisis management, business continuity and major guest/operational incident response.
- Key Performance Indicators
- Hotel revenue, GOP/profitability and budget performance
- Occupancy, ADR/RevPAR and conference/event revenue
- Guest satisfaction and complaint resolution
- Departmental cost and payroll control
- HOD performance and staff turnover
- Compliance, audit and safety performance
- Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration or a related field; postgraduate management qualification is an advantage.
- 8–10+ years of progressive hotel management experience, including substantial senior leadership responsibility
- .
- Demonstrated
- managing multiple hotel departments and HODs in a full-service property.
- Strong commercial, budgeting, financial-control, revenue-management and cost-control capability.
- Strong people leadership, decision-making, communication, negotiation and stakeholder-management skills.
- Working knowledge of hotel PMS/POS systems, management reporting and operational controls.
Job Purpose
- Provides overall leadership and accountability for the 182-bed independent mid-scale hotel, translating the approved business plan into strong operational, financial, commercial and people performance across all divisions.
- Key
Responsibilities
- Lead execution of the hotel’s annual business plan, budgets, operating standards and strategic priorities.
- Direct and hold accountable all Heads of Department, ensuring clear departmental targets, reporting and performance follow-up.
- Own the overall guest
Source and provenanceSource: Corporate Staffing Kenya. Last checked: 2026-09-20.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.