General Manager
AI summary
Maseno University is hiring a General Manager (Grade KH 13) to direct commercial and enterprise hotel operations in Maseno, Kenya. The role requires a Bachelor’s degree in Hospitality Management and at least 12 years of relevant experience, including 5 years at Senior Management level in a reputable 3-star or above hotel. Applications close on 12/10/2026.
- Senior management role in university hospitality operations
- Requires 12+ years experience including 5 years at senior level in 3-star+ hotels
- Master’s degree in Hospitality Management is an added advantage
- Deadline: 12/10/2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required12+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, restauranteThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Maseno University and the role in Not specified.
- Add concrete examples related to sales, hospitality, restaurante, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-10-12.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-10-12
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Manager role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Maseno University before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: General Manager – Grade KH Thirteen (13)
Date Posted: 22/09/2026
Job Type: Full Time
Job Level: Management
Employer: Maseno University
Industry: Hospitality
Salary: Open
Location: Maseno
Country: Kenya
Deadline: 12/10/2026
- Hospitality Jobs, Maseno University Jobs. General Manager directs commercial and enterprise operations, requiring a Master’s/Bachelor’s Degree in Business Admin and 10+ years executive experience.
- MSU/ADM/KH/01/26
Requirements
for Appointment;
A Bachelor’s Degree in Hospitality Management or its equivalent from a recognized and accredited university with at least Twelve (12) years relevant cumulative work experience, Five (5) of which must have served at the Senior Management level at a reputable Hotel rated as Three (3) Stars and above;
A Master’s degree in Hospitality Management or related area from a recognized Institution will give an added advantage;
A solid understanding of financial management principles;
Strong knowledge of Bar and entertainment industry;
Must possess strong communication skills;
Demonstrate outstanding leadership;
Strategic thinking and problem solving abilities;
Ability to work under minimal supervision and withstand work pressure;
Should have skills in performance management and proficiency in computer applications;
Ability and willingness to work flexible hours including weekends, holidays and late nights; and
Conversant with the latest trends in the Hotel and Hospitality Management.
Duties and
Responsibilities
- Planning and managing catering, accommodation and other Hotel Services;
- Development and implementation of Hotel Policies;
- Working closely with the Food and Beverage Department to ensure seamless coordination, monitor food quality and promptly address any issues to maintain high service standards;
- Preparing budgets and financial planning for the Hotel;
- Seek opportunities to maximize revenue for the Hotel;
- Ensure efficient and effective Hotel operational systems, processes and policies;
- Analyse data, anticipate challenges, and proactively implement strategies for operational efficiency and guest satisfaction;
- Ensure food safety and hygiene protocols are implemented and maintained in the food service areas;
- Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper careand control of property, equipment and materials;
- Manage the Hotel’s Human Resource;
- Implement strategies to maximize profitability while maintaining high-quality standards;
- Support Management reporting, information flow and business processes and organization planning;
- Actively collaborate with the Sales and Marketing Department to identify revenue growth opportunities;
- Responsible for the preparation, presentation and subsequent achievement of the Hotel’s
- Annual Operating Budget, Marketing & Sales Plan and Capital Budget;
- Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements;
- Support and promote marketing functions; and
- Performs any other duties assigned from time to time.