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General Manager - Grade KH Thirteen (13)

Maseno University Kenya Contractor Posted 2026-09-22
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CountyKisumuCityNot specifiedContractContractorPosted2026-09-22Close dateNot specifiedExperience12 yearsSourceGreat Kenyan Jobs
general managerhospitalityhotel managementKisumufull timesenior managementeducationcateringbudgetingsaleshospitalityrestaurante
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AI summary

Maseno University seeks a General Manager to oversee hotel operations including catering, accommodation, budgeting, and staff management. Requires a Bachelor's Degree in Hospitality Management and at least 12 years relevant experience, 5 at senior level. Based in Kisumu.

  • Bachelor's Degree in Hospitality Management or equivalent required
  • At least 12 years relevant cumulative work experience, 5 at senior level
  • Responsible for hotel budgets, revenue growth, and operational efficiency
  • Ensure food safety, hygiene, and legal compliance including OSHA
  • Application deadline: 12 October 2026

AI job guide

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AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required12+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, hospitality, restauranteThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Contractor contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest General Manager - Grade KH Thirteen (13) evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Maseno University and the role in Not specified.
  • Add concrete examples related to sales, hospitality, restaurante, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from Great Kenyan Jobs; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • Great Kenyan Jobs
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

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Interview preparation

  • What experience makes you a strong fit for this General Manager - Grade KH Thirteen (13) role in sales, hospitality?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Maseno University before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • General Manager - Grade KH Thirteen (13)
  • 2026-09-22T15:26:28+00:00
  • Maseno University
  • https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_1837/logo/Maseno%20University..jpg
  • https://www.maseno.ac.ke/
  • CONTRACTOR
  • Kisumu
  • Kisumu
  • 00100
  • Kenya
  • Education, and Training
  • Management, Restaurant & Hospitality, Business Operations,

Education

  • KES
  • MONTH
  • 2026-10-12T17:00:00+00:00
  • 8
  • Background
  • Maseno University is a university based in Maseno, near Kisumu, Kenya, founded in 1991. It is one of seven public universities in Kenya.

Responsibilities

  • Duties and
  • Planning and managing catering, accommodation and other Hotel Services;
  • Development and implementation of Hotel Policies;
  • Working closely with the Food and Beverage Department to ensure seamless coordination, monitor food quality and promptly address any issues to maintain high service standards;
  • Preparing budgets and financial planning for the Hotel;
  • Seek opportunities to maximize revenue for the Hotel;
  • Ensure efficient and effective Hotel operational systems, processes and policies;
  • Analyse data, anticipate challenges, and proactively implement strategies for operational efficiency and guest satisfaction;
  • Ensure food safety and hygiene protocols are implemented and maintained in the food service areas;
  • Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper careand control of property, equipment and materials;
  • Manage the Hotel’s Human Resource;
  • Implement strategies to maximize profitability while maintaining high-quality standards;
  • Support Management reporting, information flow and business processes and organization planning;
  • Actively collaborate with the Sales and Marketing Department to identify revenue growth opportunities;
  • Responsible for the preparation, presentation and subsequent achievement of the Hotel's Annual Operating Budget, Marketing & Sales Plan and Capital Budget;
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements;
  • Support and promote marketing functions; and
  • Performs any other duties assigned from time to time.
  • Qualifications and

Requirements

for Appointment:

A Bachelor’s Degree in Hospitality Management or its equivalent from a recognized and accredited university with at least Twelve (12) years relevant cumulative work experience, Five (5) of which must have served at the Senior Management level at a reputable Hotel rated as Three (3) Stars and above;

A Master’s degree in Hospitality Management or related area from a recognized Institution will give an added advantage;

A solid understanding of financial management principles;

Strong knowledge of Bar and entertainment industry;

Must possess strong communication skills;

Demonstrate outstanding leadership;

Strategic thinking and problem solving abilities;

Ability to work under minimal supervision and withstand work pressure;

Should have skills in performance management and proficiency in computer applications;

Ability and willingness to work flexible hours including weekends, holidays and late nights; and

Conversant with the latest trends in the Hotel and Hospitality Management.

Other Details

Maseno University is an equal opportunity employer and therefore applicants of all gender, marginalized groups and persons living with disability are encouraged to apply. The latter should attach their NCPWD certificate.

Planning and managing catering, accommodation and other Hotel Services;

Development and implementation of Hotel Policies;

Working closely with the Food and Beverage Department to ensure seamless coordination, monitor food quality and promptly address any issues to maintain high service standards;

Preparing budgets and financial planning for the Hotel;

Seek opportunities to maximize revenue for the Hotel;

Ensure efficient and effective Hotel operational systems, processes and policies;

Analyse data, anticipate challenges, and proactively implement strategies for operational efficiency and guest satisfaction;

Ensure food safety and hygiene protocols are implemented and maintained in the food service areas;

Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper careand control of property, equipment and materials;

Manage the Hotel’s Human Resource;

Implement strategies to maximize profitability while maintaining high-quality standards;

Support Management reporting, information flow and business processes and organization planning;

Actively collaborate with the Sales and Marketing Department to identify revenue growth opportunities;

Responsible for the preparation, presentation and subsequent achievement of the Hotel's Annual Operating Budget, Marketing & Sales Plan and Capital Budget;

Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements;

Support and promote marketing functions; and

Performs any other duties assigned from time to time.

Strong communication skills

Outstanding leadership

Strategic thinking and problem solving abilities

Ability to work under minimal supervision and withstand work pressure

Skills in performance management

Proficiency in computer applications

Ability and willingness to work flexible hours including weekends, holidays and late nights

Conversant with the latest trends in the Hotel and Hospitality Management

A Bachelor’s Degree in Hospitality Management or its equivalent from a recognized and accredited university

A Master’s degree in Hospitality Management or related area from a recognized Institution will give an added advantage

A solid understanding of financial management principles

Strong knowledge of Bar and entertainment industry

bachelor degree

12

JOB-6ab29e24ddb9b

Source and provenanceSource: Great Kenyan Jobs. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
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