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General Manager (GM)

The Luke Hotel Nairobi Full Time Posted 2026-08-13
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CountyNairobiCityNairobiContractFull TimePosted2026-08-13Close dateNot specifiedExperience8 yearsSourceBrighterMonday KenyaSalaryKES 150,000 - 200,000 per month
general managerhotel managementhospitalitynairobifull timesenior levelbusiness developmentleadershipsalessecurityhospitalityinternship
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AI summary

The Luke Hotel in Nairobi is hiring a General Manager to provide overall leadership for its 182-bed independent mid-scale property. The role involves executing the business plan, driving revenue and profitability, managing all Heads of Department, and ensuring strong guest experience and compliance. Salary is KES 150,000–200,000 per month.

  • Senior leadership role reporting to ownership/board of directors
  • Leads all hotel divisions across a 182-bed mid-scale property
  • Salary range KES 150,000–200,000 per month
  • Requires 8–10+ years progressive hotel management experience
  • Bachelor’s degree in Hospitality Management or Business Administration required

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KES 150,000 - 200,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required8+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, security, hospitalityThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest General Manager (GM) evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to The Luke Hotel and the role in Nairobi.
  • Add concrete examples related to sales, security, hospitality, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this General Manager (GM) role in sales, security?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research The Luke Hotel before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • GENERAL MANAGER (GM)
  • The Luke Hotel
  • Management & Business Development
  • Yesterday
  • Easy apply
  • New
  • Featured
  • Nairobi
  • Full Time
  • Hospitality & Hotel
  • KSh
  • 150,000 - 200,000
  • Share link
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  • Job summary
  • Provides overall leadership and accountability for the 182-bed independent mid-scale hotel, translating the approved business plan into strong operational, financial, commercial and people performance across all divisions.
  • Min Qualification:
  • Bachelors

Experience

  • Level:
  • Senior level
  • Length:
  • 8 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • Target
  • 8–10+ years
  • Salary Target
  • KES 150,000-200,000 per month
  • Employment Level
  • Tier 1 – Leadership / HOD
  • and service standards across rooms, food and beverage, conferences,
  • recreation and support functions.
  • ·
  • Drive revenue growth,
  • profitability, occupancy, conference business and cost discipline together with
  • Sales, Finance and operational HODs.
  • ·
  • Review management accounts,
  • departmental budgets, forecasts, payroll, expenditure, procurement and capital
  • requirements.
  • ·
  • Ensure strong internal
  • controls, revenue assurance, credit control, purchasing discipline and proper
  • use of hotel assets.
  • ·
  • Lead workforce planning,
  • recruitment of senior leaders, performance management, succession planning and
  • management development.
  • ·
  • Ensure the hotel complies with
  • statutory, licensing, health and safety, food safety, labour, security and
  • other operational requirements.
  • ·
  • Oversee procurement, stores and
  • supplier performance at executive level, ensuring transparent purchasing and
  • value for money.
  • ·
  • Chair management/HOD meetings
  • and ensure decisions are translated into measurable actions and deadlines.
  • ·
  • Maintain effective
  • relationships with owners, key corporate clients, suppliers, regulators and
  • other stakeholders.
  • ·
  • Lead crisis management,
  • business continuity and major guest/operational incident response.
  • MINIMUM
  • managing multiple hotel departments and HODs in a full-service property.
  • ·
  • Strong commercial, budgeting,
  • financial-control, revenue-management and cost-control capability.
  • ·
  • Strong people leadership,
  • decision-making, communication, negotiation and stakeholder-management skills.
  • ·
  • Working knowledge of hotel
  • PMS/POS systems, management reporting and operational controls.
  • KEY PERFORMANCE
  • INDICATORS
  • ·
  • Hotel revenue,
  • GOP/profitability and budget performance
  • ·
  • Occupancy, ADR/RevPAR and
  • conference/event revenue
  • ·
  • Guest satisfaction and complaint
  • resolution
  • ·
  • Departmental cost and payroll
  • control
  • ·
  • HOD performance and staff
  • turnover
  • ·
  • Compliance, audit and safety
  • performance
  • Log In and Apply
  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

  • 182-Bed Independent Mid-Scale (3-Star) Hotel
  • Department
  • Executive Office
  • Reports To
  • Ownership / Board of Directors
  • ·
  • Bachelor’s degree in
  • Hospitality Management, Business Administration or a related field;
  • postgraduate management qualification is an advantage.
  • ·
  • 8–10+ years of progressive
  • hotel management experience, including substantial senior leadership
  • responsibility.
  • ·
  • Demonstrated

Job Purpose

  • Provides
  • overall leadership and accountability for the 182-bed independent mid-scale
  • hotel, translating the approved business plan into strong operational,
  • financial, commercial and people performance across all divisions.
  • KEY

Responsibilities

  • ·
  • Lead execution of the hotel’s
  • annual business plan, budgets, operating standards and strategic priorities.
  • ·
  • Direct and hold accountable all
  • Heads of Department, ensuring clear departmental targets, reporting and
  • performance follow-up.
  • ·
  • Own the overall guest
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-28.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.