General Manager
AI summary
An anonymous employer in Nairobi is hiring an experienced General Manager to lead a 3-star hotel team. The role focuses on driving revenue growth, improving guest satisfaction, and overseeing daily hotel operations. Candidates need at least 5 years of hotel management experience and a Bachelor's degree.
- Leadership role at a 3-star hotel in Nairobi
- Focus on revenue growth, guest satisfaction, and operations
- Requires 5+ years of hotel general management experience
- Full-time position with standard 8 to 5 working hours
- Confidential employer; apply via BrighterMonday
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Confidential. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Anonymous Employer and the role in Nairobi.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Manager role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Anonymous Employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
General Manager
Anonymous Employer
Management & Business Development
2 months ago
Easy apply
Nairobi
Full Time
Hospitality & Hotel
Confidential
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Job summary
We're seeking an experienced and dynamic General Manager to lead our 3-star hotel team. The successful candidate will be responsible for driving revenue growth, improving guest satisfaction, and maintaining high standards of hotel operations. The ideal candidate will have a strong leadership presence, excellent communication skills, and a passion for delivering exceptional guest experiences.
Min Qualification:
Bachelors
Experience
- Level:
- Mid level
- Length:
- 5 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in hotel general management or similar role in a 3-star hotel or hospitality setting.
- - Strong leadership and management skills.
- - Excellent communication, interpersonal, and problem-solving skills.
- - Ability to work in a fast-paced environment and prioritize tasks effectively.
- - Familiarity with hotel operations, revenue management, and customer service principles.
- with hotel management systems (PMS) and revenue management systems.
- - Knowledge of labour laws, health and safety regulations, and hotel industry standards.
- If you're a motivated and experienced hotel professional looking for a new challenge, we'd love to hear from you!
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Key
- - 5+ years of
Responsibilities
- Lead, motivate, and develop a high-performing team of department heads and staff.
- Foster a positive and inclusive work environment that promotes employee engagement and
- Conduct performance evaluations, provide feedback, and develop training plans.
- Develop and implement strategies to drive revenue growth, improve profitability, and increase
- Analyze financial reports, identify areas for improvement, and implement cost-saving initiatives.
- Manage budgeting, forecasting, and financial planning.
- Ensure exceptional guest experiences, responding to feedback and complaints.
- Implement guest satisfaction initiatives and monitor feedback.
- Foster a culture of customer-centricity throughout the hotel.
- Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage,
- Ensure high standards of quality, cleanliness, and safety.
- Implement and maintain hotel policies, procedures, and standards.
- Develop and implement marketing strategies to drive business and increase visibility.
- Build and maintain relationships with key accounts, partners, and stakeholders.
- Collaborate with sales teams to identify new business opportunities.
- Ensure compliance with hotel standards, policies, and procedures.
- Conduct regular quality control checks and audits.
- Identify and mitigate risks, implementing corrective actions as needed.
Preferred Qualifications
- Hospitality degree or certification (e.g., hospitality management, hotel administration).