Gateway Acquiring Officer
AI summary
Network International is hiring a Gateway Acquiring Officer in Nairobi to ensure smooth operation of payment solutions, manage system configurations, and support merchant POS and e-commerce integrations. The role requires a bachelor's degree in Business or Technology, 5+ years in technology solutioning and financial digital products, and 2 years in e-commerce and POS customer support within a fintech payments environment.
- On-site role in Nairobi with a fintech payments focus
- Requires 5+ years in technology solutioning and financial digital products
- Involves Level 3 merchant support and system configuration management
- Deadline to apply is 30 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Open. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, technology, Technology SolutionsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Gateway Acquiring Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Network International and the role in Not specified.
- Add concrete examples related to internship, technology, Technology Solutions, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Corporate Staffing Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Corporate Staffing Kenya
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Gateway Acquiring Officer role in internship, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Network International before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Gateway Acquiring Officer
Date Posted: 23/09/2026
Job Type: Full Time
Job Level: Middle
Employer: Network International
Industry: IT
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 30/09/2026
IT Jobs. Network International Jobs. Gateway Acquiring Officer ensuring successful operation of payment solutions by managing system configurations, supporting merchant POS and e-commerce integrations and resolving technical issues, requiring a bachelor’s degree in Business or Technology, 5+ years
Experience
in technology solutioning and financial digital products and 2 years in e-commerce and POS customer support, in a fintech payments environment, on-site role.
About The Role:
The Gateway Acquiring Officer will ensure the successful operation of the organization’s Payments solutions and supporting products. The organization’s Payments solutions are driven by a combination of physical payment devices in store, E-Commerce integrations, and our processing platform.
The incumbent is primarily responsible for bridging the gap between Technology and business through collaboration with different stakeholders. They are responsible for the successful introduction of new features and enhancements to the System, efficient operation of the System and providing support to merchants (E-commerce & POS). They must have excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes within the Organization.
Key
in technology solutioning and supporting Financial digital products in a diverse environment across multiple countries and cultures.
2+ years’
in Customer Support/Operations in E-Commerce & POS required, preferably in a global organization.
1+ years’
in process mapping and process documentation.
Excellent technical, problem-solving, and communication skills.
Ability to work in a dynamic environment with changing priorities, demonstrated ability to anticipate next steps, take initiative, exercise discretion, and apply sound judgment.
Knowledge of Acquiring Business products, know-how of settlement processes.
Analytical skills / technical knowledge of POS & E-Comm products.
A team player/ ability to think out of box and demonstrate multi-tasking capabilities.
Positive thinking and confidence in achieving targets.
Ability to work under pressure and meet deadlines.
Responsibilities
- System & Configuration Management:
- Lead in Identification of system errors & bugs and co-ordinate resolutions with the technical team.
- Ensure review of the system settings and permissions.
- Monitor DPO Pay System functionality and performance.
- Ensure proper configuration of the DPO Pay system.
- Support and ensure adherence to PCI DSS Procedures and guidelines.
- Ensure maintenance of day-to-day inventory records and keeping up to date and in line with other production applications, also ensure all scheduled daily assignments/ activities have been properly recorded and added to the inventory module.
- Merchant Support:
- Provide level 3 Support by handling escalated issues by the Systems Service desk.
- Single point of contact for Merchant integration queries.
- Ensure responsiveness in Merchant support as per SLA Lead technical investigations in collaboration with TechOps and other stakeholders.
- Supporting POS & E-Comm merchant integrations.
- Ensuring merchant staff have been given operational as well as fraud-relevant best practice guidelines.
- Ensure time to time merchant visits have been initiated, support with all operational and technical issues and resolve merchants’ concerns.
- Reporting:
- Periodic reporting on DPO Pay projects.
- Periodic reporting on Integration Support.
- Periodic reporting on System functionality and performance.
- Key
- Skills and Competencies:
- Strategic thinking and problem-solving abilities.
- Excellent leadership and people management skills.
- Strong project management and organizational skills.
- Proficiency in software and technology platforms.
- Excellent communication and interpersonal skills.
- Ability to manage change and drive continuous improvement.
- Analytical and data-driven decision-making capabilities.
- Working Conditions:
- Primarily office-based with occasional travel required for meetings, conferences, and training sessions.
- Fast-paced and dynamic work environment.
Requirements
- Bachelor’s degree in a business or technology discipline or related field.
- Relevant technology & projects Certifications.
- 5+ years of
