Front Office
AI summary
Front Office role in Nairobi with Smart Royal Career Consultant, focused on welcoming visitors, handling inquiries, answering calls, scheduling appointments, and supporting smooth reception operations. Requires a diploma or degree in Hospitality Management or a related field, at least 2 years of hotel front office supervisory experience, and strong customer service and leadership skills. Full-time role with flexible shifts and a salary below KSh 15,000.
- Front office supervisory role in Nairobi
- Diploma or degree in Hospitality Management required
- At least 2 years of hotel front office experience
- Full-time role with flexible shifts
- Salary below KSh 15,000
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh Less than 15,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Office evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Smart Royal Career Consultant and the role in Nairobi.
- Add concrete examples related to hospitality, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Office role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Smart Royal Career Consultant before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
FRONT OFFICE
Smart Royal Career Consultant
Hospitality & Leisure
2 weeks ago
Easy apply
New
Nairobi
Full Time
Hospitality & Hotel
KSh
Less than 15,000
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Job summary
Responsible for creating a positive first impression by welcoming visitors, assisting clients and managing the reception area. The role involves handling inquiries, answering phone calls, scheduling appointments, maintaining records and providing administrative support to ensure smooth daily operations.
Min Qualification:
Diploma
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in a hotel front office supervisory role.
- Excellent customer service and communication skills.
- Strong leadership and team management skills.
- Proficiency in hotel reservation/front office systems.
- Ability to work flexible shifts.
- Male candidates are encouraged to apply.
Requirements
- Diploma or Bachelor's degree in Hospitality Management or related field.
- At least 2 years'
Preferred Qualifications
- age: Below 35 years.
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