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Front Office Receptionist / Administrator

Petanns Driving and Computer College Nairobi Full Time Posted 2026-08-07
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CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience3 yearsSourceBrighterMonday Kenya
front officereceptionistadministratorcustomer servicebranch operationsnairobifull timemid leveleducationenrollmentsalescall_center
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AI summary

Petanns Driving and Computer College is hiring 30 Front Office Receptionists/Administrators across multiple Nairobi and peri-urban branches. The role involves student enrollment, telemarketing, fee collection, customer service, and branch administration. Candidates need a certificate or diploma and 3–5 years of relevant experience.

  • 30 vacancies across many branches including Mwiki, Dagoretti, Kawangware, Huruma, Kangemi, Kariobangi, and others
  • Minimum Certificate or Diploma in Business Administration, Marketing, Customer Service, or related field
  • Requires 3–5 years of front office, branch operations, or customer service experience
  • Full-time role, Monday to Friday, 8 to 5
  • Applicants should be based in or near Nairobi, Kenya

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, call_center, Admin & OfficeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Front Office Receptionist / Administrator evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Petanns Driving and Computer College and the role in Nairobi.
  • Add concrete examples related to sales, call_center, Admin & Office, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Front Office Receptionist / Administrator role in sales, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Petanns Driving and Computer College before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • FRONT OFFICE RECEPTIONIST / ADMINISTRATOR
  • Petanns Driving and Computer College
  • Admin & Office
  • 1 week ago
  • Easy apply
  • New
  • Nairobi
  • Full Time

Education

  • Confidential
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  • Job summary
  • The Front Office Receptionist/Administrator will serve as the first point of contact for students and customers while supporting branch administration, student enrollment, customer service, fee collection, and overall branch operations.
  • Min Qualification:
  • Certificate

Experience

  • Level:
  • Mid level
  • Length:
  • 3 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Nairobi, Kenya
  • Job descriptions &
  • Minimum Certificate or Diploma in Business Administration, Marketing, Customer Service, or a related field.
  • 3–5 years of relevant
  • in front office administration, branch operations, customer service, sales, or a related role.
  • Excellent customer service and communication skills.
  • Strong interpersonal and organizational skills.
  • in student enrollment, telemarketing, fee collection, or branch administration is an added advantage.
  • Proficiency in using CRM systems and basic computer applications.
  • Ability to work independently, manage multiple tasks, and supervise branch-level activities.
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  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

  • Number of Positions: 30
  • Locations: Mwiki, Dagoretti, Kawangware, Huruma, Kangemi, Kariobangi, Kenol, Gatundu, Githunguri, Wangige, Murang'a, Kangari, Othaya, Gilgil, Olkalou, Tassia, Buruburu, Zimmerman, Kahawa Wendani, Ruaraka, Chuka, Nkubu, Makutano, Maua, and Engineer.
  • KEY

Responsibilities

  • Enroll and onboard new students and provide relevant information on available programs.
  • Conduct telemarketing and student follow-ups using the CRM system.
  • Support and coordinate fee collection and follow-up on outstanding payments.
  • Coordinate and support examination management and administration.
  • Provide excellent customer service and respond to student and customer inquiries.
  • Oversee day-to-day operations and administrative activities at the branch.
  • Supervise and coordinate staff working at branch level.
  • Lead direct marketing initiatives to drive student enrollment and branch growth.
  • Maintain accurate student and branch records.
  • Perform any other duties as assigned by management.
  • QUALIFICATIONS &
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.