Job in Kenya
Front Office (Hotel Industry)
CountyNairobiCityNairobiContractFull TimePosted2026-08-07Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000
receptionistfront officehotelhospitalitynairobifull timediplomamid levelcustomer serviceshift workhospitalitycall_center
AI summary
A Nairobi-based hospitality employer seeks a professional Receptionist with 2–3 years of experience in a 3-star or 4-star hotel. The role requires a Diploma in Hospitality Management or a related field, strong customer service and communication skills, and willingness to work shifts including weekends and public holidays. Salary is KSh 15,000–30,000.
- 2–3 years receptionist experience in a 3-star or 4-star hotel required
- Diploma or Degree in Hospitality Management or related field
- Full-time role, Monday to Friday, 8am to 5pm
- Salary range KSh 15,000 – 30,000
- Must be willing to work shifts, weekends and public holidays
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Office (Hotel Industry) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Studio Twenty Two Agencies (ABELA) LIMITED and the role in Nairobi.
- Add concrete examples related to hospitality, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Office (Hotel Industry) role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Studio Twenty Two Agencies (ABELA) LIMITED before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- S
- FRONT OFFICE (HOTEL INDUSTRY)
- Studio Twenty Two Agencies (ABELA) LIMITED
- Admin & Office
- 1 month ago
- Easy apply
- Nairobi
- Full Time
- Hospitality & Hotel
- KSh
- 15,000 - 30,000
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- Job summary
- Our client is seeking a professional and customer-focused Receptionist to join their team. The ideal candidate should have 2–3 years of
Experience
- working in a 3-star or 4-star hotel and possess excellent communication, customer service, and front office management skills.
- Min Qualification:
- Diploma
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- as a Receptionist in a 3-star or 4-star hotel.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Proficiency in Microsoft Office and hotel management systems (PMS) is an added advantage.
- Ability to multitask and work under pressure.
- Professional appearance and positive attitude.
- Willingness to work shifts, including weekends and public holidays.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Diploma or Degree in Hospitality Management, Tourism, Front Office Operations, or a related field.
- 2–3 years of
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.