Job in Kenya
Front Office Administrator
CountyNairobiCityNairobiContractFull TimePosted2026-09-15Close dateNot specifiedExperience2 yearsSourceBrighterMonday Kenya
front office administratorreceptionistadmin and officeictnairobifull timediplomaentry levelcustomer serviceoffice administrationcall_centerno_experience
AI summary
COM Twenty One Limited, a leading ICT systems integration company in Kenya, is hiring a customer-focused Front Office Administrator in Nairobi. The role involves managing the front office, handling calls, supporting daily administrative tasks, coordinating meeting rooms, managing mail and office supplies, and liaising with service providers. Applicants need a diploma in a related field and 2–3 years of front office experience.
- Front office and call management role in a leading Kenyan ICT company
- Requires diploma in Business Administration, PR, Customer Care or related field
- 2–3 years of experience handling a busy front office expected
- Full-time role, Monday to Friday, 8am to 5pm in Nairobi
- Apply by sending CV and cover letter by 30th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Office Administrator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to COM Twenty One (COM21) Limited and the role in Nairobi.
- Add concrete examples related to call_center, no_experience, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Office Administrator role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research COM Twenty One (COM21) Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Front Office Administrator
- COM Twenty One (COM21) Limited
- Admin & Office
- Today
- Easy apply
- New
- Featured
- Nairobi
- Full Time
- IT & Telecoms
- Confidential
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
- Job summary
- Responsible for attending to customers at the front office and receiving incoming calls while ensuring the various needs are responded to accordingly. Providing support on daily administrative tasks as required.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- required
- :
- ●
- Qualifications
- : Diploma in
- Business Administration/Business Management/ Public Relations/ Customer Care or
- a related field.
- ●
- 2 -3 years of
- in handling
- a busy front office.
- ●
- Communication Skills:
- Excellent communication skills both written and oral.
- ●
- Customer care:
- Excellent interpersonal skills with a high degree of professionalism.
- ●
- Tech Savvy:
- Ability
- to operate a multi-line telephone system.
- Should be proficient in MS Office Suite applications. Hands on operation
- of printers, scanners, copiers.
- ●
- Efficiency
- : Ability to
- organize and plan well while prioritizing and multitasking.
- How to Apply
- If you are ready to take on
- this challenge please send your CV and a brief cover letter outlining your
- by 30th September 2026.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Industry:
- ICT
- Location:
- Nairobi, Kenya
- About Us
- Com Twenty One Limited is a
- leading ICT systems integration company in Kenya. As we continue to grow, we
- are looking for a customer focused, highly organized and detail-oriented
- Front
- Office Administrator
- to join our team.
- The Role
- Responsible for attending to
- customers at the front office and receiving incoming calls while
- ensuring the various needs are responded to accordingly. Providing support on
- daily administrative
- tasks as required.
- Key
Responsibilities
- ●
- Front
- Office Management
- :
- Greet and attend to visitors while
- ensuring they are directed accordingly.
- ●
- Communications:
- Answer,
- screen and route incoming calls accordingly based on the caller’s needs. Ensure any messages received are recorded and
- transmitted promptly to the intended recipient.
- ●
- Administrative
- Support
- :
- coordinate booking of meeting rooms;
- update relevant registers, records management both physical and digital, and
- support general office operations.
- ●
- Incoming
- Mail:
- Organize for regular collection of postal mail; receive hand delivered
- mail/parcels and ensure prompt distribution to recipients.
- ●
- Office
- Maintenance:
- Maintain a
- clean and tidy front office. Track
- office supplies effectively.
- ●
- Service
- Provider coordination:
- Handle service provider access and coordinate service
- delivery.
- Qualifications,
- Skills &
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.