Front Desk Assistant
AI summary
Freeman Glow Enterprises is hiring a friendly and organized Front Desk Assistant to serve as the first point of contact for visitors, customers, and suppliers while providing general administrative support. The role suits an entry-level candidate with good communication skills, basic computer knowledge, and a willingness to grow within the organization.
- Entry-level front desk and administrative support role
- First point of contact for visitors, customers, and suppliers
- Requires diploma in business administration or related field
- Basic computer skills in Word, Excel, and email needed
- Previous reception or customer service experience is an added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Freeman Glow Enterprises and the role in Not specified.
- Add concrete examples related to driver, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk Assistant role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Freeman Glow Enterprises before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
We are seeking a friendly, professional, and well-organized Front Desk Assistant to support our daily office operations. The successful candidate will serve as the first point of contact for visitors, customers, suppliers, and other stakeholders while also providing general administrative support to the office.
This role is suitable for an entry-level candidate with good communication skills, a positive attitude, and a willingness to learn and grow within the organization.
Front Desk & Customer Service
Welcome visitors, customers, and suppliers in a professional and courteous manner
Receive and direct visitors to the appropriate staff members or departments
Answer incoming phone calls, take messages, and respond to general inquiries
Provide basic information about the company, products, and services
Handle customer and visitor concerns professionally and direct complex matters to the relevant person
Administrative Support
Assist with general office administration and day-to-day front desk activities
Receive, record, organize, and distribute office documents and correspondence
Support filing, photocopying, printing, scanning, and document preparation
Assist with data entry, record keeping, and updating internal office information
Help schedule appointments, meetings, and other office activities
Maintain accurate visitor, appointment, and communication records
Operations & Record Keeping
Assist in organizing delivery notes, supplier documents, stock records, and other business documents
Support simple inventory and stock record tracking where required
Help ensure records are properly filed and easily accessible
Assist the operations team with basic reporting and administrative follow-ups
Maintain confidentiality when handling company, customer, and supplier information
Office Coordination
Maintain a clean, organized, and professional front desk and reception area
Support communication between customers, suppliers, drivers, and internal staff
Assist with receiving parcels, deliveries, and other office correspondence
Ensure important messages and documents are forwarded to the appropriate staff members promptly
Perform other reasonable duties assigned by the supervisor
Requirements
- Diploma in Business Administration, Office Administration, Customer Service, Secretarial Studies, or a related field
- Good verbal and written communication skills
- Professional and customer-friendly attitude
- Basic computer skills, including Microsoft Word, Excel, email, and internet applications
- Good organizational and time-management skills
- Strong attention to detail and accuracy
- Ability to handle phone calls and visitors professionally
- Ability to multitask and work effectively in a busy office environment
- Ability to work independently and as part of a team
- Reliable, punctual, and willing to learn
- Previous
Experience
- in reception, customer service, or office administration is an added advantage
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