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Floor Supervisor

Maganas Supermarket Kenya Full Time Posted 2026-08-07
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CountyNot specifiedCityNot specifiedContractFull TimePosted2026-08-07Close dateNot specifiedExperience3 yearsSourceBrighterMonday Kenya
floor supervisorretail supervisorsupermarketkenyafull timeretail operationsstaff managementcustomer servicestock managementmid levelretailfactory
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AI summary

Maganas Supermarket is hiring a Floor Supervisor in Kenya to oversee branch operations, staff scheduling, stock management, pricing compliance, and customer service delivery. The role requires a diploma in a business-related course, at least 3 years of retail operations experience, and strong leadership and communication skills. Full-time position with standard working hours.

  • Full-time floor supervisor role at Magunas Supermarket in Kenya
  • Requires diploma in a business-related course and at least 3 years retail experience
  • Responsibilities include staff scheduling, stock management, and customer service
  • Must have Microsoft Office skills and strong leadership abilities
  • Apply directly through BrighterMonday; no payment required to apply

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in retail, factory, call_centerThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Floor Supervisor evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Maganas Supermarket and the role in Not specified.
  • Add concrete examples related to retail, factory, call_center, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Floor Supervisor role in retail, factory?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Not specified under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Maganas Supermarket before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • M
  • Floor Supervisor
  • Magunas Supermarket
  • Management & Business Development
  • 2 months ago
  • Easy apply
  • Kenya
  • Full Time
  • Manufacturing & Warehousing
  • Confidential
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  • Job summary
  • Assisting in ensuring that overall service delivery at the branch is as per the prescribed company standards. People and process management in the branch to ensure that the branch operations run efficiently.
  • Min Qualification:
  • Diploma

Experience

  • Level:
  • Mid level
  • Length:
  • 3 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • required + Type of
  • Required
  • · Diploma in any business-related course
  • · Microsoft Office skills
  • · Well-developed leadership and management skills
  • · Good communication and interpersonal skill
  • · Problem-solving skills
  • · Ability to motivate staff and ensure that they remain focused on delivering branch objectives
  • · Atleast 3 years
  • in Retail business operations
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  • Important safety tips
  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
  • Report Job

Requirements

Key

Responsibilities

  • Key Activities / Performance Measures
  • People Management
  • Staff scheduling:
  • Ensuring there is sufficient coverage on the shop floor by proper staff planning.
  • Weekly staff schedule update and monitoring of the schedule's execution
  • Proper handling of company property (i.e. ensure that assets are in proper condition, with the option of immediate reporting to the manager
  • Product communication :
  • Ensure proper hygiene of the products and constant communication with the staff on current issues.
  • Ensuring a 100% product description and pricing i.e.updated product shelf labels.
  • Timely communication of all offers, price changes and any other needed communications.
  • Process Management:
  • Manage all applicable shop floor processes and ensure compliance e.g. Order creation and follow up with direct suppliers and the warehouse.
  • 100% compliance to defined processes and procedures
  • Close monitoring of stocks ordering and movement.
  • Timely ordering of products as per defined timeframes to ensure product availability
  • Store maintenance:
  • Ensure proper product stocking, product rotation, expiries tracking and general store cleanliness
  • Ensure 100% of item availability in the outlet
  • Maintaining shrinkage to 1% and below
  • Price comparisons:
  • Ensure product price comparisons are done and communicated to the branch manager, procurement team and pricing team for the next course of action.
  • Ensure saleable, dent free, expiry date as per requirement of the public health act
  • 100% quality saleable products in the branch
  • Customer Service Delivery:
  • Ensure constant coverage in the designated shop floor for continuous customers assistance and resolution of customer complains
  • Customer complaints resolution:
  • Ensure any customer related issues are well managed and resolved to ensure enhanced customer satisfaction.
  • Excellent customer service interaction and delivery at each customer contact. This should include greeting, smiling and general soliciting for feedback from the customers on their shopping experience.
  • Facilitate monthly/bi-monthly customer feedback on the shop floor
  • Reduction in recurring customer service issues
  • Stewardship:
  • Ensure good grooming of all staffs and presentation at all times while on the shop floor.
  • Be well groomed at all times as per company dress code policy
  • Minimum Educational/Professional Qualifications required + Minimum Years of work
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-11.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.