Field Technician
AI summary
VSquared Networks is hiring a Field Technician in Nairobi County, Kenya. The role involves installing, configuring, and maintaining fiber internet connections at customer premises, including homes, businesses, and institutions. Key duties include site surveys, fiber splicing, cable routing, testing connectivity, troubleshooting network issues, and documenting work. The position requires technical expertise in fiber installation, basic networking knowledge, strong troubleshooting skills, and a valid driver's license.
- On-site field role installing and maintaining fiber internet connections
- Requires fiber splicing, cable routing, and testing tools experience
- Must have valid driver's license and reliable transportation
- Technical diploma or certification in telecommunications is highly beneficial
- Previous ISP or telecom field technician experience is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Technician evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to VSquared Networks and the role in Nairobi.
- Add concrete examples related to driver, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Technician role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research VSquared Networks before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Role Description
The Field Technician role is a contract, on-site position based in Nairobi County, Kenya. The Field Technician will install, configure, and maintain fiber internet connections at customer locations, including homes, businesses, and institutions. Day-to-day tasks include performing site surveys, routing and terminating fiber cables, testing connectivity, troubleshooting network and hardware issues, and resolving service interruptions. The role also involves documenting work performed, updating service tickets, maintaining tools and equipment, and following safety and company standards. Field Technicians will interact directly with customers, provide clear explanations of services and equipment, and support the technical team in meeting service quality and response time targets.
Qualifications
Technical expertise in fiber installation and maintenance, including fiber splicing, cable routing, and use of testing tools (e.g., OTDR, light meters).
Knowledge of basic networking concepts such as IP addressing, routers, switches, Wi-Fi configuration, and customer premise equipment setup.
Strong troubleshooting and problem-solving skills for resolving connectivity issues, hardware faults, and service disruptions in the field.
Clear communication and customer service skills to explain technical information, manage expectations, and maintain professional interactions on-site.
Ability to work independently in the field, manage time effectively, and follow standard operating procedures and safety guidelines.
Comfort with physical field work, including working at heights, handling cabling, and operating in varied outdoor and indoor environments.
Relevant technical certification or diploma in telecommunications, networking, electrical engineering, or a related field is highly beneficial.
Previous
Experience
- as a field technician, network technician, or similar role in an ISP or telecommunications environment is an advantage.
- Valid driver’s license and reliable access to transportation for travel within Nairobi County and nearby areas, as required.