Job in Kenya
Field Debt Collection Agents
CountyNairobiCityNairobiContractFull TimePosted2026-09-10Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 30,000 - 45,000
debt collectionfield agentnairobifull timebanking financeentry levelksh 30000-45000customer servicenegotiationfsi capitalcall_centerno_experience
AI summary
FSI Capital Ltd is hiring self-motivated Field Debt Collection Agents in Nairobi to visit clients, recover overdue payments, and negotiate repayment arrangements. The role requires a diploma, 2 years of experience, and strong communication and negotiation skills, with a monthly salary of KSh 30,000 - 45,000.
- Field-based role involving client visits to recover overdue payments
- Salary: KSh 30,000 - 45,000 per month, Full Time, 8am-5pm
- Requires Diploma and 2 years of experience; entry level accepted
- Must be based in Nairobi, Kenya and able to travel extensively
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 30,000 - 45,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Debt Collection Agents evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to FSI Capital Ltd and the role in Nairobi.
- Add concrete examples related to call_center, no_experience, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Debt Collection Agents role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research FSI Capital Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Field Debt Collection Agents
- FSI Capital Ltd
- 2 weeks ago
- Easy apply
- New
- Nairobi
- Full Time
- Banking, Finance & Insurance
- KSh
- 30,000 - 45,000
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- Job summary
- We are looking for self motivated and target driven Field Debt Collection Agents responsible for visiting customers to recover overdue payments while maintaining professional and respectful communication.
- Min Qualification:
- Diploma
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Nairobi, Kenya
- Job descriptions &
Requirements
Key
Responsibilities
- Conduct field visits to clients on assigned portfolio.
- Follow up on overdue accounts and collect outstanding payments.
- Negotiate suitable repayment arrangements with clients.
- Maintain accurate records of visits, payments, promises to pay, and customer information.
- Submit daily/weekly collection reports to supervisor.
- Locate customers who have changed their contact details or addresses.
- Handle customer questions and complaints professionally.
- Follow company policies, legal requirements, and ethical debt-collection practices.
- Meet assigned collection targets and performance goals.
- Key Skills
- Good communication and negotiation skills.
- Customer service and interpersonal skills.
- Ability to work independently and travel extensively.
- Basic record-keeping and reporting skills.
- Persistence, patience, and professionalism.
- Ability to work under pressure and with minimal supervision.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.