Job in Kenya
Export Junior Associate – Customer Service
CountyNairobiCityNairobiContractFull TimePosted2026-08-18Close dateNot specifiedExperience2 yearsSourceBrighterMonday KenyaSalaryKSh 45,000 - 60,000
exportcustomer serviceorder coordinationsaleslogisticsnairobifull timemid levelmanufacturinginternational tradesalesfactory
AI summary
NFT Consult is recruiting an Export Junior Associate – Customer Service for a leading manufacturing company serving local and international markets. The role supports customer relations, order coordination, export sales, and delivery execution. The position is full-time in Nairobi with a salary of KSh 45,000 - 60,000.
- Full-time role based in Nairobi with salary KSh 45,000 - 60,000.
- Requires a Bachelor's degree in business, marketing, international business, supply chain, logistics, or related field.
- Minimum 2 years of experience at mid level; English proficiency required.
- Key skills include customer service, sales, order processing, and export documentation.
- Working hours are full-time, 8 to 5; applicant location is Kenya.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 45,000 - 60,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Export Junior Associate – Customer Service evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NFT Consult and the role in Nairobi.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Export Junior Associate – Customer Service role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NFT Consult before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Export Junior Associate – Customer Service
- NFT Consult
- Customer Service & Support
- 1 month ago
- Easy apply
- Nairobi
- Full Time
- Manufacturing & Warehousing
- KSh
- 45,000 - 60,000
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- Job summary
- **30-word version:**
- Our client is a leading manufacturing company serving local and international markets. They seek an Export Junior Associate – Customer Service to support customer relations, order coordination, export sales, and delivery execution.
- Min Qualification:
- Bachelors
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- in customer service, sales administration, logistics, or export operations.
- Training in export procedures, international trade, customs documentation, customer service, or sales will be an added advantage.
- Proficiency in Microsoft Office, particularly Excel, and familiarity with ERP or order-management systems.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Key Skills and Competencies
- Customer service and relationship management.
- Sales and business development capability.
- Order processing and export documentation.
- Ability to identify and onboard new customers.
- Coordination of orders with warehouse and logistics teams.
- Customer payment follow-up and order closure.
- Strong communication, commercial awareness, and follow-through.
- Minimum Qualifications
- Bachelor’s degree in business administration, Sales & Marketing, International Business, Supply Chain Management, Logistics, Commerce, or a related field.
- A relevant diploma may be considered where supported by practical
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.