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Executive Assistant Manager

The Luke Hotel Nairobi Full Time Posted 2026-08-13
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CountyNairobiCityNairobiContractFull TimePosted2026-08-13Close dateNot specifiedExperience5 yearsSourceBrighterMonday KenyaSalaryKES 75,000 - 90,000 per month
executive assistant managerhotel operationshospitalitynairobifull timesenior levelf and bfront officehousekeepingleadershipsecurityhospitality
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AI summary

The Luke Hotel in Nairobi is hiring an Executive Assistant Manager to support the General Manager in coordinating daily hotel operations across Rooms, F&B and guest-facing departments. The role involves HOD follow-up, service delivery, operational briefings, staffing and cost control. Salary is KES 75,000–90,000 per month on a full-time basis.

  • Senior hotel operations leadership role reporting to the General Manager
  • Covers Rooms, F&B, Housekeeping, Engineering, Security and Recreation coordination
  • Salary KES 75,000–90,000 per month, full-time
  • Requires 5–8 years progressive hotel operations experience
  • Diploma or Bachelor’s in Hospitality/Hotel Management needed

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KES 75,000 - 90,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • Required5+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in security, hospitality, entregadorThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Executive Assistant Manager evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to The Luke Hotel and the role in Nairobi.
  • Add concrete examples related to security, hospitality, entregador, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

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Interview preparation

  • What experience makes you a strong fit for this Executive Assistant Manager role in security, hospitality?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research The Luke Hotel before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • EXECUTIVE ASSISTANT MANAGER (EAM)
  • The Luke Hotel
  • Management & Business Development
  • Yesterday
  • Easy apply
  • New
  • Featured
  • Nairobi
  • Full Time
  • Hospitality & Hotel
  • KSh
  • 75,000 - 90,000
  • Share link
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  • Job summary
  • Supports the General Manager in coordinating day-to-day hotel operations and provides cross-department operational leadership, with particular responsibility for consistent service delivery, HOD follow-up and operational readiness.
  • Min Qualification:
  • Diploma

Experience

  • Level:
  • Senior level
  • Length:
  • 5 years
  • Language Requirement:
  • English
  • Working Hours:
  • Full Time - 8 to 5
  • Applicant
  • Location:
  • Kenya
  • Job descriptions &
  • Target
  • 5–8 years
  • Salary Target
  • KES 80,000 per month
  • Employment Level
  • Tier 1 – Leadership / HOD

Requirements

  • 182-Bed Independent Mid-Scale (3-Star) Hotel
  • Department
  • Executive Office / Hotel Operations
  • Reports To
  • General Manager
  • ·
  • Diploma or Bachelor’s degree in
  • Hospitality Management, Hotel Management or related field.
  • ·
  • 5–8 years of progressive hotel
  • operations experience, including management responsibility.
  • ·
  • Broad knowledge of front
  • office, housekeeping, F&B, banqueting and general hotel operations.
  • ·
  • Strong guest-service recovery,
  • team leadership, planning and problem-solving skills.
  • ·
  • Ability to coordinate multiple
  • departments and high-volume conference/banquet operations.
  • ·
  • Proficiency in hotel systems,
  • reporting and basic financial/cost-control analysis.
  • KEY PERFORMANCE
  • INDICATORS
  • ·
  • Daily operational standards and
  • service consistency
  • ·
  • Guest satisfaction and
  • complaint closure
  • ·
  • HOD action-plan completion
  • ·
  • Operational labour and
  • controllable-cost performance
  • ·
  • Conference/group execution
  • ·
  • SOP and training compliance
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  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
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Job Purpose

  • Supports the
  • General Manager in coordinating day-to-day hotel operations and provides
  • cross-department operational leadership, with particular responsibility for
  • consistent service delivery, HOD follow-up and operational readiness.
  • KEY

Responsibilities

  • ·
  • Coordinate daily hotel
  • operations across Rooms, Food & Beverage and other guest-facing
  • departments.
  • ·
  • Support the General Manager in
  • implementing hotel standards, budgets, SOPs and operational priorities.
  • ·
  • Directly follow up HOD
  • performance, departmental action plans, staffing, service standards and
  • operational issues.
  • ·
  • Oversee the F&B Manager and
  • Front Office Manager in line with the established organisational structure and
  • ensure effective coordination with Housekeeping, Engineering, Security and
  • Recreation.
  • ·
  • Lead daily/weekly operational
  • briefings and ensure issues are assigned, tracked and closed within agreed
  • timelines.
  • ·
  • Monitor guest feedback, service
  • recovery, VIP handling and high-priority operational matters.
  • ·
  • Coordinate major conferences,
  • banquets, group arrivals and high-occupancy periods across departments.
  • ·
  • Review staffing levels, rosters
  • and deployment with HODs to ensure service needs are met without unnecessary
  • labour cost.
  • ·
  • Support departmental budgeting,
  • cost-control initiatives, purchasing discipline and revenue-improvement
  • actions.
  • ·
  • Act as senior operational
  • decision-maker when the General Manager is unavailable and escalate material
  • financial, safety or reputational issues.
  • ·
  • Ensure HODs maintain
  • departmental SOPs, training plans, inspection routines and accurate management
  • reports.
  • ·
  • Support
  • pre-opening/restructuring recruitment by participating in HOD and key
  • operational interviews.
  • MINIMUM
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-17.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.