Dynamics 365 CRM Developer
AI summary
Kaziweza Limited is hiring a mid-level Dynamics 365 CRM Developer for a full-time, in-house role in Nairobi. The developer will configure and customize Dynamics 365 Customer Engagement modules, build integrations, and support the solution lifecycle from requirements through deployment and ongoing enhancement. Salary is KSh 150,000–200,000 per month.
- In-house full-time role focused on long-term ownership of Dynamics 365 CE
- Hands-on development with C#/.NET, JavaScript/TypeScript, Power Apps, and Dataverse
- Integration work including Dynamics 365 F&O, Azure Functions, and Logic Apps
- Mid-level role requiring 3 years of experience and a Bachelor's degree
- Salary range KSh 150,000–200,000 per month
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 150,000 - 200,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Dynamics 365 CRM Developer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kaziweza Limited and the role in Nairobi.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Dynamics 365 CRM Developer role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kaziweza Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Dynamics 365 CRM Developer
- Kaziweza Limited
- Software & Data
- 3 weeks ago
- Easy apply
- New
- Nairobi
- Full Time
- Real Estate
- KSh
- 150,000 - 200,000
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- Job summary
- Our client is implementing and scaling Microsoft Dynamics 365 across the organization and is building an internal technical capability to support it.
- Min Qualification:
- Bachelors
Experience
- Level:
- Mid level
- Length:
- 3 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Kenya
- Job descriptions &
- with Dynamics 365 Customer Engagement / Power Platform.
- • Strong C# / .NET skills for plug-ins and custom assemblies.
- • JavaScript / TypeScript and HTML for client-side web resources and PCF controls.
- • Power Apps (model-driven and canvas), Power Automate, and Dataverse customization.
- • Dynamics 365 Web API / OData, plug-in registration, and the extension model.
- • Integration
- using REST/SOAP APIs, Azure services, and Dual-write.
- • Solid SQL and data-modeling fundamentals.
- • Source control and ALM with Azure DevOps / Git.
- Qualifications & Certifications
- • Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
- • 3–5+ years of hands-on Dynamics 365 CE / CRM development
- across the full implementation lifecycle.
- • Microsoft certifications strongly
- integrating CE with Dynamics 365 Finance & Operations via Dual-write.
- • Familiarity with DevOps build/release pipelines and automated testing.
- Core Competencies & Soft Skills
- • Strong requirements-elicitation skills — able to interview key users, ask the right questions, and convert business language into clear technical specifications.
- • Excellent written documentation skills (technical design documents, configuration guides, test scripts).
- • Analytical and structured problem-solving with attention to detail.
- • Clear communicator able to work directly with non-technical business users and functional consultants.
- • Self-driven, organized, and able to manage multiple work items against deadlines.
- • Collaborative team player comfortable working with implementation partners and internal stakeholders.
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Requirements
Job Title: Dynamics 365 CRM Developer
(Customer Engagement (CE) — In-House Technical Role)
Reporting & Working Relationships
Reports to:
IT / Applications Manager (or designated ERP/CRM Project Lead)
Position type:
Full-time, internal (in-house) role
Works closely with:
Departmental key users, functional consultants, the F&O developer, and the implementation partner.
Role Overview
Our client is implementing and scaling Microsoft Dynamics 365 across the organization and is building an internal technical capability to support it. The Dynamics 365 CRM (Customer Engagement) Developer will work side by side with departmental key users and functional leads to understand business needs, translate them into well-documented technical requirements, and deliver the customizations, automations, and integrations that bring those
to life on the Dynamics 365 platform.
This is a hands-on, in-house role focused on long-term ownership of the solution — from gathering and documenting
through to development, testing, deployment, and ongoing support and enhancement.
Key
& Technical Design
• Engage with key users and business stakeholders to gather, analyze, and document functional and technical requirements.
• Translate functional
into Technical Design Documents (TDDs), solution specifications, and effort estimates.
• Challenge and refine
to ensure solutions are scalable, maintainable, and aligned with Dynamics 365 best practices.
Development & Configuration
• Configure and customize Dynamics 365 Customer Engagement modules (Sales, Customer Service, and others as adopted).
• Develop plug-ins, custom workflow activities, and custom assemblies in C#/.NET.
• Build JavaScript/TypeScript web resources, business rules, and Power Apps Component
Framework (PCF) controls.
• Create model-driven and canvas Power Apps and automate processes with Power Automate flows.
• Design and extend the Dataverse data model (tables, relationships, business rules, security roles).
Integration
• Design and build integrations between Dynamics 365 CE and other systems — including Dynamics 365 Finance & Operations — using the Web API, Dual-write, Azure Functions, and
Logic Apps.
• Implement and maintain secure, reliable data exchange and error-handling patterns.
Quality, Deployment & Support
• Manage solution lifecycle (ALM): solution packaging and deployment across development, test, and production using Azure DevOps.
• Perform unit testing, support System Integration Testing (SIT) and User Acceptance Testing (UAT), and resolve defects.
• Provide post-go-live support, troubleshooting, and continuous enhancements.
• Maintain accurate technical documentation and contribute to an internal knowledge base.
• Enforce data quality, security, and governance standards.
Required Technical Skills
• Hands-on development
Responsibilities
Preferred Qualifications
- Exposure to Copilot Studio, Azure AI, or Microsoft Fabric.