Dynamics 365 CRM Developer
AI summary
Kaziweza Limited is hiring a hands-on Dynamics 365 CRM Developer in Nairobi to build, customize, and support Microsoft Dynamics 365 Customer Engagement solutions. The role covers requirements gathering, technical design, C#/.NET and JavaScript/TypeScript development, Power Apps and Power Automate configuration, integrations with Finance & Operations, and full solution lifecycle management using Azure DevOps. This is a full-time, in-house position focused on long-term ownership of the platform.
- Full-time in-house Dynamics 365 CE role in Nairobi
- Hands-on development with C#/.NET, JavaScript/TypeScript, and Power Platform
- Integrations with Dynamics 365 F&O using Web API, Dual-write, Azure Functions, and Logic Apps
- Full solution lifecycle ownership from requirements to deployment and support
- Microsoft certifications such as PL-400, PL-200, or MB-210 strongly preferred
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists KSh 150,000 - 200,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Dynamics 365 CRM Developer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kaziweza Limited and the role in Nairobi.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Kenya
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Dynamics 365 CRM Developer role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kaziweza Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Our client is implementing and scaling Microsoft Dynamics 365 across the organization and is building an internal technical capability to support it. The Dynamics 365 CRM (Customer Engagement) Developer will work side by side with departmental key users and functional leads to understand business needs, translate them into well-documented technical requirements, and deliver the customizations, automations, and integrations that bring those
Requirements
- Engage with key users and business stakeholders to gather, analyze, and document functional and technical requirements.
- Translate functional
- Challenge and refine
- Configure and customize Dynamics 365 Customer Engagement modules (Sales, Customer Service, and others as adopted).
- Develop plug-ins, custom workflow activities, and custom assemblies in C#/.NET.
- Build JavaScript/TypeScript web resources, business rules, and Power Apps Component
- Create model-driven and canvas Power Apps and automate processes with Power Automate flows.
- Design and extend the Dataverse data model (tables, relationships, business rules, security roles).
- Design and build integrations between Dynamics 365 CE and other systems — including Dynamics 365 Finance & Operations — using the Web API, Dual-write, Azure Functions, and
- Implement and maintain secure, reliable data exchange and error-handling patterns.
- Manage solution lifecycle (ALM): solution packaging and deployment across development, test, and production using Azure DevOps.
- Perform unit testing, support System Integration Testing (SIT) and User Acceptance Testing (UAT), and resolve defects.
- Provide post-go-live support, troubleshooting, and continuous enhancements.
- Maintain accurate technical documentation and contribute to an internal knowledge base.
- Enforce data quality, security, and governance standards.
- Hands-on development
Responsibilities
Experience
- Strong C# / .NET skills for plug-ins and custom assemblies.
- JavaScript / TypeScript and HTML for client-side web resources and PCF controls.
- Power Apps (model-driven and canvas), Power Automate, and Dataverse customization.
- Dynamics 365 Web API / OData, plug-in registration, and the extension model.
- Integration
- Solid SQL and data-modeling fundamentals.
- Source control and ALM with Azure DevOps / Git.
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
- 3–5+ years of hands-on Dynamics 365 CE / CRM development
- Microsoft certifications strongly
- Familiarity with DevOps build/release pipelines and automated testing.
- Strong requirements-elicitation skills — able to interview key users, ask the right questions, and convert business language into clear technical specifications.
- Excellent written documentation skills (technical design documents, configuration guides, test scripts).
- Analytical and structured problem-solving with attention to detail.
- Clear communicator able to work directly with non-technical business users and functional consultants.
- Self-driven, organized, and able to manage multiple work items against deadlines.
- Collaborative team player comfortable working with implementation partners and internal stakeholders.
Preferred Qualifications
- Exposure to Copilot Studio, Azure AI, or Microsoft Fabric.