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Dynamics 365 CRM Developer

CDL Human Resource Nairobi, Kenya Full Time Posted 2026-08-22
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CountyNairobiCityNairobiContractFull TimePosted2026-08-22Close dateNot specifiedExperience3 yearsSourceJobWeb Kenya
Dynamics 365CRM DeveloperPower PlatformC# .NETNairobiFull TimeMid-SeniorAzure DevOpsDataverseIntegrationsalessecurity
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AI summary

Our client is building an in-house Microsoft Dynamics 365 capability and seeks a hands-on Dynamics 365 CRM (Customer Engagement) Developer in Nairobi. The role covers the full lifecycle from requirements gathering and technical design through development, testing, deployment, and ongoing support. Work focuses on customizing Dynamics 365 CE, building integrations, and delivering Power Platform solutions.

  • Hands-on in-house role owning the Dynamics 365 solution end-to-end
  • Focus on Dynamics 365 Customer Engagement, Power Apps, Power Automate, and Dataverse
  • Requires C#/.NET, JavaScript/TypeScript, and integration experience
  • Microsoft certifications such as PL-400, PL-200, or MB-210 strongly preferred
  • 3–5+ years of Dynamics 365 CE / CRM development experience required

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • Required3+ years of relevant experienceThe job post includes a minimum experience signal.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Dynamics 365 CRM Developer evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to CDL Human Resource and the role in Nairobi.
  • Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from JobWeb Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Prepare a polite question about pay, benefits and contract terms for later interview stages.

Source and safety check

  • JobWeb Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Dynamics 365 CRM Developer role in sales, security?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research CDL Human Resource before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Similar jobs to consider

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Original source description

Our client is implementing and scaling Microsoft Dynamics 365 across the organization and is building an internal technical capability to support it. The Dynamics 365 CRM (Customer Engagement) Developer will work side by side with departmental key users and functional leads to understand business needs, translate them into well-documented technical requirements, and deliver the customizations, automations, and integrations that bring those

Requirements

  • to life on the Dynamics 365 platform.
  • This is a hands-on, in-house role focused on long-term ownership of the solution — from gathering and documenting
  • through to development, testing, deployment, and ongoing support and enhancement.
  • Key
  • & Technical Design
  • Engage with key users and business stakeholders to gather, analyze, and document functional and technical requirements.
  • Translate functional
  • into Technical Design Documents (TDDs), solution specifications, and effort estimates.
  • Challenge and refine
  • to ensure solutions are scalable, maintainable, and aligned with Dynamics 365 best practices.
  • Development & Configuration
  • Configure and customize Dynamics 365 Customer Engagement modules (Sales, Customer Service, and others as adopted).
  • Develop plug-ins, custom workflow activities, and custom assemblies in C#/.NET.
  • Build JavaScript/TypeScript web resources, business rules, and Power Apps Component
  • Framework (PCF) controls.
  • Create model-driven and canvas Power Apps and automate processes with Power Automate flows.
  • Design and extend the Dataverse data model (tables, relationships, business rules, security roles).
  • Integration
  • Design and build integrations between Dynamics 365 CE and other systems — including Dynamics 365 Finance & Operations — using the Web API, Dual-write, Azure Functions, and Logic Apps.
  • Implement and maintain secure, reliable data exchange and error-handling patterns.
  • Quality, Deployment & Support
  • Manage solution lifecycle (ALM): solution packaging and deployment across development, test, and production using Azure DevOps.
  • Perform unit testing, support System Integration Testing (SIT) and User Acceptance Testing (UAT), and resolve defects.
  • Provide post-go-live support, troubleshooting, and continuous enhancements.
  • Maintain accurate technical documentation and contribute to an internal knowledge base.
  • Enforce data quality, security, and governance standards.
  • Hands-on development

Responsibilities

Experience

  • with Dynamics 365 Customer Engagement / Power Platform.
  • Strong C# / .NET skills for plug-ins and custom assemblies.
  • JavaScript / TypeScript and HTML for client-side web resources and PCF controls.
  • Power Apps (model-driven and canvas), Power Automate, and Dataverse customization.
  • Dynamics 365 Web API / OData, plug-in registration, and the extension model.
  • Integration
  • using REST/SOAP APIs, Azure services, and Dual-write.
  • Solid SQL and data-modeling fundamentals.
  • Source control and ALM with Azure DevOps / Git.
  • Qualifications & Certifications
  • Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
  • 3–5+ years of hands-on Dynamics 365 CE / CRM development
  • across the full implementation lifecycle.
  • Microsoft certifications strongly
  • integrating CE with Dynamics 365 Finance & Operations via Dual-write.
  • Familiarity with DevOps build/release pipelines and automated testing.
  • Core Competencies & Soft Skills
  • Strong requirements-elicitation skills — able to interview key users, ask the right questions, and convert business language into clear technical specifications.
  • Excellent written documentation skills (technical design documents, configuration guides, test scripts).
  • Analytical and structured problem-solving with attention to detail.
  • Clear communicator able to work directly with non-technical business users and functional consultants.
  • Self-driven, organized, and able to manage multiple work items against deadlines.
  • Collaborative team player comfortable working with implementation partners and internal stakeholders.

Preferred Qualifications

  • PL-400 (Power Platform Developer), PL-200 (Power Platform Functional Consultant), and/or MB-210 (Dynamics 365 Sales).
  • / Nice to Have
  • Exposure to Copilot Studio, Azure AI, or Microsoft Fabric.
Source and provenanceSource: JobWeb Kenya. Last checked: 2026-08-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.