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Digital Marketing & Social Media Officer

VELVA GLOW LIMITED Nairobi Full Time Posted 2026-09-24
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CountyNairobiCityNairobiContractFull TimePosted2026-09-24Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday KenyaSalaryKSh 15,000 - 30,000
digital marketingsocial media officercontent creationbrand managementcustomer engagementNairobifull timefragrance brandinfluencer marketingadvertisingsalescall_center
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AI summary

VELVA GLOW LIMITED is hiring a creative and customer-focused Digital Marketing & Social Media Officer in Nairobi to manage social media platforms, create engaging content, handle customer engagement, and support digital marketing campaigns for its fragrance brand. The role involves content creation, influencer collaboration, brand management, and basic advertising support across Instagram, Facebook, TikTok, and WhatsApp Business.

  • Full-time role with a growing fragrance brand in Nairobi
  • Manage Instagram, Facebook, TikTok and WhatsApp Business
  • Create content, Reels, Stories and product photos
  • Support Facebook and Instagram ad campaigns
  • Engage customers and convert online leads into sales

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh 15,000 - 30,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Digital Marketing & Social Media Officer evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to VELVA GLOW LIMITED and the role in Nairobi.
  • Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Digital Marketing & Social Media Officer role in sales, call_center?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research VELVA GLOW LIMITED before the interview.

Ask what the first priorities will be in the role and how success will be measured.

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Original source description

  • Manage the company's Instagram, Facebook, TikTok and other social media platforms.
  • Plan and maintain a regular social media content calendar.
  • Create, edit and publish engaging posts, photos, videos, Reels and Stories.
  • Monitor comments, messages, mentions and customer interactions.
  • Keep social media pages active, professional and consistent with the brand image.
  • Create creative content to promote perfumes, new products, promotions and brand activities.
  • Take basic product photos and videos using a smartphone.
  • Assist with product photography, short-form videos and promotional campaigns.
  • Develop creative ideas for social media campaigns and seasonal promotions.
  • Work with influencers, content creators and other marketing partners when required.
  • Respond promptly and professionally to customer inquiries through Instagram, Facebook, TikTok and WhatsApp Business.
  • Provide customers with accurate information about products, prices, availability and promotions.
  • Follow up with potential customers and online leads.
  • Record and communicate customer feedback to the management team.
  • Help convert online inquiries into actual sales.
  • Maintain a consistent brand image, tone and visual identity across all digital platforms.
  • Ensure that all marketing materials and social media content reflect the company's positioning and values.
  • Support the development of brand awareness and customer loyalty.
  • Monitor competitors and identify relevant market trends and opportunities.
  • Assist with Facebook and Instagram advertising campaigns.
  • Support TikTok and other digital advertising activities.
  • Monitor basic marketing performance, including reach, engagement, leads and conversions.
  • Prepare simple weekly or monthly social media and marketing reports.
  • Recommend new ideas to improve online engagement and sales.
  • Assist with promotional events, product launches, pop-up events and other marketing activities.
  • Support the sales team with marketing materials and promotional campaigns.
  • Perform other marketing-related duties as required.

Requirements

  • Diploma or Bachelor's degree in Marketing, Digital Marketing, Communications, Business, or a related field.
  • At least 1–2 years of

Experience

  • Strong understanding of Instagram, Facebook, TikTok and WhatsApp Business.
  • Good written and spoken English.
  • Strong communication and customer service skills.
  • Good knowledge of social media trends and digital content.
  • Basic skills in content creation tools.
  • Ability to create attractive and engaging social media content.
  • Creative, energetic, organized and detail-oriented.
  • Able to work independently and take initiative.
  • Previous
  • Basic knowledge of digital advertising and analytics.
  • Basic photography and video editing skills.
  • Strong interest in perfumes, beauty, fashion or lifestyle products.
  • Opportunity to work with a growing fragrance brand.
  • Hands-on
  • Opportunity to take ownership of social media and marketing activities.
  • Basic salary 30K KES per Month
  • Performance-based incentives is available based on results.

Preferred Qualifications

  • Skills
  • •
Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.