Digital Marketing & Communications Assistant
AI summary
Elimu Sacco Society Ltd, a SASRA-regulated deposit-taking Sacco based in Nairobi, is hiring a creative and results-driven Digital Marketing & Communications Assistant on a performance-based contract. The role involves managing internal and external communications, developing digital marketing strategies, creating engaging content, managing social media platforms, handling customer inquiries and complaints, and strengthening the Sacco’s online brand presence. The position is based in the Nairobi office and requires a diploma in a related field plus proven experience in digital marketing, social media management, and customer service.
- Performance-based contract role based in Nairobi
- Manage communications, digital marketing, and social media presence
- Diploma in Digital Marketing, Communications, PR, or related field required
- Experience in digital marketing, social media, and customer service needed
- Apply by email to careers@elimusacco.com before 10th October 2026
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in NairobiThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Digital Marketing & Communications Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Elimu Sacco Society Ltd and the role in Nairobi.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
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- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Digital Marketing & Communications Assistant role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Nairobi under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Elimu Sacco Society Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- DIGITAL MARKETING & COMMUNICATIONS ASSISTANT
- Elimu Sacco Society Ltd
- Marketing & Communications
- Today
- Easy apply
- New
- Featured
- Nairobi
- Contract
Education
Confidential
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Job summary
The Communication and Digital Marketing Assistant will be responsible for managing the organization’s communications, leading digital marketing initiatives and ensuring effective customer engagement and service delivery through both online and direct channels. The role supports brand visibility, customer service and business growth through integrated communication and customer interaction.
Min Qualification:
Diploma
Language Requirement:
English
Working Hours:
Contract - 8 to 5
Applicant
Location:
Nairobi, Kenya
Job descriptions &
Requirements
Location: NAIROBI.
POSITION:
TERMS OF EMPLOYMENT: PERFORMANCE BASED CONTRACT
Elimu Sacco Society Ltd, a deposit taking Sacco regulated by Sacco Societies Regulatory Authority (SASRA) and based in Nairobi is seeking to recruit a creative, innovative, and results-driven Digital Marketing & Communications Assistant to join our team. The successful candidate will be responsible for developing and implementing digital marketing strategies, creating engaging visual content, managing social media platforms, and strengthening the Sacco’s online brand presence. We operate 4 front offices located in Nairobi, Lodwar, Homabay and Busia that offer affordable financial services to our members. The successful candidates will be based in our Nairobi office and will be responsible for managing the organization’s communications.
Key
Responsibilities
- 1. Manage internal and external communications to ensure clear, consistent and professional communication across all platforms.
- 2. Develop, create and publish engaging content for social media, website and other digital and communication channels.
- 3. Plan and implement digital marketing campaigns to promote products and services and enhance brand awareness.
- 4. Manage and grow the organization’s social media presence, including content scheduling, monitoring and engagement.
- 5. Respond to customer inquiries, comments and messages across phone, email, social media and walk-in interactions in a timely and professional manner.
- 6. Handle customer complaints, provide appropriate solutions and ensure proper follow-up and resolution.
- 7. Provide accurate information on products and services while supporting promotion and uptake through communication channels.
- 8. Monitor, analyse and report on digital marketing performance and customer engagement metrics.
- 9. Ensure all online content is current, accurate and relevant.
- 10. Support general office, branch or departmental duties as may be assigned.
- Qualifications &
Experience
- 1. Diploma in Digital Marketing, Graphic Design, Communications, Public Relations, Business Administration or a related field.
- 2. Proven
- in digital marketing, social media management & Customer Service.
- 3. Strong understanding of digital marketing strategies, campaign management and content development.
- 4. Basic graphic design, Adobe Photoshop & AI are an added advantage.
- 5. Excellent communication, creativity and organizational skills.
- 6. Ability to work collaboratively across departments.
- Application Instructions
- Interested and qualified applicants are requested to address their applications to
- The Chief Executive Officer, Elimu Sacco Society Ltd
- and submitted via email to
- careers@elimusacco.com.
- ll applications must be submitted on or before
- 10
- th
- October 2026.
- Any application received after the closing date shall not be accepted. Only shortlisted candidates will be contacted.
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