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Debt Collection Agent

Kenya employer Nairobi Full Time Posted 2026-07-23
CountyNairobiCityNairobiContractFull TimePosted2026-07-23Close dateNot specifiedExperienceNot specifiedSourceBrighterMonday KenyaSalaryKSh Commission Only Negotiable
debt collection agentFinley InternationalNairobifull timeentry leveldiplomacommission onlyMombasa Roadcustomer servicebanking finance insurancecall_centerinternship
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AI summary

We are looking for a motivated Debt Collection Agent to contact customers, negotiate payment arrangements, and recover outstanding balances while delivering excellent customer service. Requires a Diploma in a business-related course, entry level, full-time (8-5), and located in Nairobi near Mombasa Road.

  • Entry level, no experience needed
  • Diploma in business-related course required
  • Commission only salary
  • Must commute to Mombasa Road area
  • English language required

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Source salary available

The source lists KSh Commission Only Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in NairobiThe vacancy is associated with this location.
  • UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Debt Collection Agent evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to Kenya employer and the role in Nairobi.
  • Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from BrighterMonday Kenya; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.

Source and safety check

  • BrighterMonday Kenya
  • Original source link available
  • Application method is clear
  • Deadline not specified
  • MediumThe employer is not clearly identified in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Debt Collection Agent role in call_center, internship?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Nairobi under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research Kenya employer before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Use AI to apply better

After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.

Original source description

Find a Job + + + + Search Debt Collection Agent Finley International Limited Customer Service & Support 2 weeks ago Easy apply New Nairobi Full Time Banking, Finance & Insurance KSh Commission Only Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for a motivated and results driven Debt Collection Agent to join our team. The ideal candidate will be responsible for contacting customers, negotiating payment arrangements, and recovering outstanding balances while delivering excellent customer service. Min Qualification: Diploma

Experience

Location: Kenya Job descriptions &

  • Level: Entry level
  • Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
  • in debt collection, customer service, or a call center environment is an added advantage. Ø

Requirements

Ø Minimum qualification of a Diploma in Business Administration, Accounting, Finance, Marketing, or any other business-related course. Ø Proficient in Microsoft Office applications and general computer systems. Ø Customer-centric with excellent communication, negotiation, and interpersonal skills. Ø Strong problem-solving abilities and the ability to handle difficult conversations professionally. Ø Results-driven with the ability to meet collection targets and deadlines. Ø High level of integrity, professionalism, and attention to detail. Ø Good organizational and time management skills. Ø Ability to work independently as well as collaboratively in a team environment. Ø Prior

Preferred Qualifications

candidates should reside within or be able to conveniently commute to the Mombasa Road area. Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .

Source and provenanceSource: BrighterMonday Kenya. Last checked: 2026-08-05.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.